Teams at Convene Hospitality Group

Provide hands-on L1 technical support for macOS and Windows endpoints, identity platforms, SaaS applications, and business systems. Manage tickets, troubleshoot access and configuration issues, coordinate escalations, and support onboarding and offboarding. Maintain device compliance, patching, MDM configurations, and physical access systems. Contribute to incident analysis, automation, knowledge-base documentation, and improved self-service while delivering strong response times and customer satisfaction.

Oversee all operations for a new London events venue, including hospitality, event delivery, AV/technology, culinary services, building management, sales support, staffing, training, payroll, budgeting, purchasing, and strategic planning. Lead the opening team, maintain high service standards, develop client relationships, achieve financial targets, and coordinate multiple departments to deliver conferences, receptions, meetings, and bespoke events.

Leads event operations and conference services for a new London venue, managing teams, guest experience, maintenance, health and safety, client feedback, inventory, purchasing, invoicing, staffing, and venue performance targets. The role focuses on delivering high-quality live corporate events, improving front-of-house systems, maintaining client relationships, and supporting profitable venue operations.