Jobs at Civica

Lead implementation of Civica Revenues & Benefits solutions for local authorities: run discovery workshops, configure systems, support data migration and testing, deliver training, manage risks and stakeholders, and coordinate with project and product teams to ensure successful go-live and customer adoption.

Lead UK proposition activation and product launches by turning strategy and customer insight into practical go-to-market materials. Collaborate with Product, Sales Enablement, Sales, Customer Success and Marketing to maintain CVP playbooks, drive adoption, gather feedback, measure activation performance, and improve product marketing processes to support conversion, velocity and customer value.

Lead Civica's global NetSuite transformation as Product Owner. Manage implementation partners, translate business requirements into technical solutions, drive Agile delivery, govern platform enhancements and integrations, build and lead an Enterprise Applications team, and support global rollout and adoption to deliver business value across Finance, Technology, and operations.

Develop and maintain pension calculations in Civica's pensions software. Analyze scheme rules and legislation, create unit tests and test scenarios, support Agile delivery, engage with customers and stakeholders, produce technical documentation, assist product testing and ongoing support.

The Senior Product Designer will create visually compelling user interfaces, collaborate with teams, develop prototypes, ensure accessibility, and contribute to design systems.

Manage and grow customer accounts for Civica Election Services by building relationships, supporting tenders and proposals, identifying upsell opportunities, coordinating sales campaigns, maintaining Salesforce records, and collaborating with internal teams to deliver excellent election and democratic services.

Own and develop the revenue planning model in Workday Adaptive Planning, align bookings, ARR and forecasts, enhance the BTR solution, ensure data integrity and governance, drive automation and finance transformation, manage partners and testing, train users, and advise senior stakeholders on priorities and optimisation.

Partner with Service Delivery and Customer Support leaders to plan budgeting, forecasting and SaaS financial reporting. Drive cost efficiency, resource and capacity decisions, analyse KPIs (ARR, CAC, churn), build business cases, improve forecasting and profitability processes, and present actionable financial insights to support strategic decision-making and performance improvement.

Design and deliver AI-driven proofs of concept to improve customer experience and operational efficiency. Rapidly prototype, test, and iterate solutions; partner with stakeholders to translate complex problems into experiments and recommendations; shape pragmatic AI strategy and promote a culture of innovation.

Drive new SaaS business growth and expand footprint across UK public sector accounts for People & Workforce Management. Manage full sales cycle, build senior stakeholder relationships, prospect and nurture customer accounts, and track pipeline activity using Salesforce to deliver impactful public sector solutions.

The Pensions Calculation Analyst ensures quality software solutions in pensions, liaises with stakeholders, and mentors team members while supporting development processes and compliance with regulations.

Design, build, and ship production-ready software; decompose ambiguous problems into system architectures; modernise legacy systems and develop greenfield features; own technical decisions, testing, observability, and documentation; collaborate with product and design and ensure operational readiness.

Lead a domain of 6–10 teams (60–90 engineers) as a manager of managers, coaching Engineering Managers, driving delivery across multiple workstreams, aligning architecture and team topology, improving operational maturity, partnering with Product and commercial stakeholders, and building hiring, resourcing, and measurement practices to improve team performance and outcomes.

Lead data visualisation and reporting strategy: design interactive dashboards, standardise metrics, modernise executive reporting, embed visualisations into SaaS products, develop data storytelling frameworks, translate complex analytics into actionable narratives, and train teams to drive insight adoption across the organisation.