Teams at Civica

Lead implementation of Civica Revenues & Benefits solutions for local authorities: run discovery workshops, configure systems, support data migration and testing, deliver training, manage risks and stakeholders, and coordinate with project and product teams to ensure successful go-live and customer adoption.

Lead UK proposition activation and product launches by turning strategy and customer insight into practical go-to-market materials. Collaborate with Product, Sales Enablement, Sales, Customer Success and Marketing to maintain CVP playbooks, drive adoption, gather feedback, measure activation performance, and improve product marketing processes to support conversion, velocity and customer value.

Lead Civica's global NetSuite transformation as Product Owner. Manage implementation partners, translate business requirements into technical solutions, drive Agile delivery, govern platform enhancements and integrations, build and lead an Enterprise Applications team, and support global rollout and adoption to deliver business value across Finance, Technology, and operations.