Jobs at Ciena

Support product introductions by maintaining optical lab systems, creating and validating technical deliverables, delivering demos and trials, providing pre/post-sales technical consultation, capturing product issues and routing feedback to R&D, and resolving escalated field issues.

The Data Management Lead defines data strategy and architecture for telecom data, aligning it with AI and automation, while driving product innovation and implementing scalable solutions.

Support post-sales network solution engineering: translate designs into implementation plans, analyze customer network data, assist deployments, reconfigurations, and migrations, troubleshoot deployment package issues, and coordinate across engineering, field, and support teams under senior supervision.