Teams at Ciena

Serve as a trusted technical advisor to service provider customers throughout the sales cycle. Translate network requirements into solution designs, lead technical discussions and RFP/RFQ responses, deliver presentations and demonstrations, resolve complex challenges, and provide security expertise. Build customer and cross-functional relationships, deliver knowledge-transfer sessions, and communicate market and portfolio value. The role requires extensive technical sales experience in telecommunications or networking, strong optical networking expertise, and customer-facing security knowledge.

Support product introductions by maintaining optical lab systems, creating and validating technical deliverables, delivering demos and trials, providing pre/post-sales technical consultation, capturing product issues and routing feedback to R&D, and resolving escalated field issues.

The Data Management Lead defines data strategy and architecture for telecom data, aligning it with AI and automation, while driving product innovation and implementing scalable solutions.