Jobs at Capital

Leads global financial crime operations, owning performance, quality, KPIs, procedures, staffing, training, automation, and operational readiness for new products and markets. Partners with Compliance, Product, and Engineering on tools and AI, while managing incidents, control failures, remediation, audits, and regulatory reviews. The role requires deep expertise in AML, KYC, sanctions, transaction monitoring, fraud investigations, suspicious activity reporting, and multi-jurisdictional requirements.

Owns global brand campaign delivery and builds Capital.com's sponsorship and events function. Responsibilities include managing campaigns, budgets, timelines, contracts, partnerships, event activations, hospitality, suppliers, stakeholder alignment, regulatory compliance, and ROI reporting across multiple markets. The role partners with creative, PR, legal, compliance, regional teams, and senior leadership while developing sponsorship opportunities and growing the function.

Leads Capital.com’s AI and automation strategy across Operations, including Customer Support and FinCrime. Owns the automation roadmap, identifies and prioritizes process opportunities, redesigns workflows, builds and launches automations, and establishes testing, controls, human review, monitoring, and fallback procedures. Partners with operational teams, control owners, Product, and Engineering while managing one to two direct reports. Tracks adoption, quality, costs, and measurable business benefits.

Own enterprise capacity planning by forecasting operational demand, translating workloads into staffing requirements, modeling growth and disruption scenarios, and recommending hiring, redeployment, process improvements, and automation. The role manages planning models, KPIs, forecast accuracy, capacity risks, and Workforce Management specialists while partnering with Finance and operational leaders.

Own the roadmap for financial investigation case management and customer offboarding products. Translate investigator and compliance needs into reliable workflows, AI-assisted evidence analysis, automation, auditability, and failure-tolerant processes. Partner with Engineering, Operations, and Compliance to deliver staged rollouts, measure quality and operational performance, support adoption, and shape a new product capability and team.

Own the roadmap for fraud prevention and transaction monitoring, translating financial crime risks into detection rules, models, controls, and product requirements. Lead cross-functional delivery with Compliance, Data, Engineering, Operations, and investigations teams. Apply AI and machine learning to automate routine alert handling, improve detection, and reduce false positives. Evaluate data quality and control effectiveness, oversee safe releases, monitor outcomes, and adapt capabilities for emerging threats and new markets. Help establish a new capability and grow the supporting product team.

Leads the Operations AI and automation strategy, improvement roadmap, process redesign, capacity planning, first-line controls, and benefits measurement. Builds and manages a team, prioritizes the operational improvement portfolio, develops business cases and capacity models, coordinates with Risk and Compliance, and provides evidence-based recommendations to the COO and senior leaders.

Own the strategy and roadmap for financial crime products covering onboarding, screening, monitoring, fraud prevention, and case management. Lead Product Owners, prioritize initiatives with Compliance, Operations, and Engineering, and translate regulatory controls into product requirements. Oversee build-versus-buy decisions, vendor performance, automation and machine learning deployments, product launches across markets, and post-launch performance measurement.

Leads first-line financial crime across Operations and Product, covering AML, sanctions, fraud, onboarding, screening, transaction monitoring, investigations, and offboarding. Sets strategy, builds leadership teams, oversees control effectiveness and operational performance, prioritizes financial crime technology, governs automation and AI, supports product and market launches, and reports control effectiveness and material risks to senior leadership and regulators.

Own and optimize Google Ads campaigns across Asia and Australia, managing budgets, bidding, testing, localization, compliance, and regional ROAS and CPA targets. The role requires hands-on PPC expertise in regulated financial services, performance analysis, mobile attribution knowledge, and cross-market coordination. Paid social management across Meta, TikTok, and Snapchat is beneficial but optional.

Lead the UK Compliance (SMF16) and MLRO (SMF17) functions: own regulatory and financial crime frameworks, supervise SARs and sanctions, manage FCA and law enforcement engagement, provide board-level reporting, run compliance monitoring, oversee EMIR/MiFIR reporting and CASS issues, mentor the Compliance team, and ensure effective remediation and training.

Accountable risk leader for the UK entity, overseeing enterprise risk framework, regulatory and prudential requirements, outsourced Group risk service delivery, and risk MI. Provide 2nd-line oversight across financial, operational, conduct, and third‑party risks, engage with the FCA, and build local risk capability while managing intra‑group service quality and regulatory compliance.

Leads the independent second-line risk function for a UK FCA-registered crypto-asset business while developing the Group’s financial and prudential risk framework. Oversees credit, liquidity, capital, market, concentration, operational, custody, technology, resilience, outsourcing, and counterparty risks. Owns stress testing, ICARA, wind-down planning, risk appetite, regulatory engagement, Board reporting, controls, and remediation. Builds the local risk function, deputizes for the Group Head of Risk, and ensures scalable growth remains within approved risk limits.

Leads the Group Internal Audit function across a multinational trading platform, setting audit strategy, overseeing risk-based audits, managing issue remediation, and providing independent assurance to the Board and Audit Committee. The role covers governance, technology, cyber, AML/KYC, financial crime, market abuse, conduct, product governance, outsourcing, model risk, and financial controls while ensuring alignment with FCA, CySEC, ASIC, and other regulatory expectations.

As HR Business Partner for Poland/CEE, you'll align HR initiatives with business goals, drive talent development, and ensure compliance with local labor laws while fostering a high-performance culture.