Teams at Canva

Lead Canva’s EMEA Talent Acquisition team of five, partnering with regional leaders and Country Managers on workforce planning, market expansion, hiring strategies, and operating-model development. Build scalable approaches for new-market hiring, balance permanent, fixed-term, and contingent talent, and provide market insight on talent availability and investment. Coach the team, influence senior stakeholders, resolve competing priorities, and oversee hiring across Growth, Marketing, SEO, Content, Customer Service, leadership, and emerging roles.

Provides German- and English-language enterprise customer support by managing and resolving account administration, platform configuration, and feature-related tickets. Troubleshoots issues, guides administrators through calls, partners with Sales and Customer Success during onboarding and escalations, and applies knowledge of Canva enterprise features including SSO, SCIM, Brand Kit, and User Management. The role also contributes to documentation, ticket trend analysis, customer retention, product adoption, and revenue expansion initiatives.

Lead product growth and localization for Canva’s UK users. Identify funnel and localization opportunities, improve user workflows, adapt global campaigns and product experiences, and provide cultural guidance to global teams. The role owns product strategy, collaborates cross-functionally, develops language and tone standards, evaluates campaign effectiveness, and recommends data-driven improvements. It also partners with local stakeholders and supports SEO, conversion optimization, content, and user acquisition initiatives.