Teams at Canva

Prospect target accounts across EMEA, conduct personalized outbound outreach by email, phone, and LinkedIn, qualify inbound leads, and build sales pipeline. Collaborate with Account Executives on territory strategy, maintain accurate Salesforce data, and share prospecting insights. The role requires strong communication, organization, resilience, curiosity, and French-language proficiency.

Lead product growth and localization for Canva’s UK users. Identify funnel and localization opportunities, improve user workflows, adapt global campaigns and product experiences, and provide cultural guidance to global teams. The role owns product strategy, collaborates cross-functionally, develops language and tone standards, evaluates campaign effectiveness, and recommends data-driven improvements. It also partners with local stakeholders and supports SEO, conversion optimization, content, and user acquisition initiatives.

Manages and prioritizes enterprise support tickets involving account administration, platform configuration, and feature functionality. Troubleshoots issues, guides customer administrators, and escalates complex cases. Partners with Sales and Customer Success teams on onboarding and escalations, supports Canva enterprise features such as SSO, SCIM, Brand Kit, and User Management, and contributes to documentation, knowledge sharing, customer retention, product adoption, and revenue expansion.