Jobs at Canva

Lead Canva’s EMEA Talent Acquisition team of five, partnering with regional leaders and Country Managers on workforce planning, market expansion, hiring strategies, and operating-model development. Build scalable approaches for new-market hiring, balance permanent, fixed-term, and contingent talent, and provide market insight on talent availability and investment. Coach the team, influence senior stakeholders, resolve competing priorities, and oversee hiring across Growth, Marketing, SEO, Content, Customer Service, leadership, and emerging roles.

Provides German- and English-language enterprise customer support by managing and resolving account administration, platform configuration, and feature-related tickets. Troubleshoots issues, guides administrators through calls, partners with Sales and Customer Success during onboarding and escalations, and applies knowledge of Canva enterprise features including SSO, SCIM, Brand Kit, and User Management. The role also contributes to documentation, ticket trend analysis, customer retention, product adoption, and revenue expansion initiatives.

Lead product growth and localization for Canva’s UK users. Identify funnel and localization opportunities, improve user workflows, adapt global campaigns and product experiences, and provide cultural guidance to global teams. The role owns product strategy, collaborates cross-functionally, develops language and tone standards, evaluates campaign effectiveness, and recommends data-driven improvements. It also partners with local stakeholders and supports SEO, conversion optimization, content, and user acquisition initiatives.

Own enterprise account planning and full-cycle sales across named UK accounts. Identify new-logo opportunities, manage Salesforce pipeline and forecasts, drive revenue growth, lead complex negotiations, and build long-term customer relationships. Develop tailored solutions and compelling presentations for senior stakeholders, act as a Canva product expert, gather market feedback, and collaborate cross-functionally with Product, Engineering, Customer Success, and Post-Sales teams.

Develop international portfolio strategy across 23 markets, allocating investment and identifying market-specific growth drivers. Analyze acquisition, activation, monetization, retention, and reactivation funnels using causal inference and experimentation. Partner with finance, data, country managers, and central teams to validate growth opportunities, create scalable playbooks, and influence market-level decisions through evidence.

Sell Canva to German-speaking mid-market customers in the DACH region by running high-velocity outbound outreach, managing full sales cycles using SPICED, maintaining pipeline in Salesforce, and collaborating with Sales, Marketing, and Product to close new logos.