Teams at boxxe

Support Legal Counsel by drafting, reviewing, negotiating, and managing commercial contracts and templates; maintain contract repository and governance; assist public sector tenders; provide practical legal guidance to stakeholders; manage contract lifecycle and external counsel, and drive process improvements.

Oversee IT service queues to prioritise, allocate and resolve incidents and requests per ITIL practices. Manage backlogs, escalations, queue governance, reporting and continual service improvement to meet SLAs and improve ticket quality.

Own and oversee Microsoft agreements, renewals and order submissions, ensuring compliance and accuracy. Provide senior-level operational support, resolve complex licensing queries, maintain records, run quality checks, liaise with finance, deliver training, update documentation, and identify process improvements to support multi-million-pound Microsoft licensing agreements.