Jobs at Birdie

Lead and deliver customer-facing analytics products; modernise and architect a scalable cloud data platform; define and socialise data strategy; build and lead a high-performing data team; align technical data capability with product and commercial needs to create trustworthy, usable insights for care providers.

Responsible for redesigning and owning commercial operations using AI and automation to improve processes and drive revenue outcomes across a tech-driven healthcare platform.

As a Mid Market Customer Success Manager, you'll manage complex client accounts to drive adoption of Birdie's platform, ensuring client success and retention while influencing product development through customer feedback.

As a Customer Support Specialist, you will build relationships with partners, providing proactive support through live chat, email, and phone, ensuring excellent customer experience by addressing issues and anticipating their needs.

The Staff Product Designer will lead the AI-first design direction for Birdie's Care Management platform, owning complex problem spaces and enhancing design quality across the product while collaborating with Product and Engineering teams.

As an Analytics Engineer at Birdie, you will develop data models and success metrics to empower care teams, ensuring data quality while delivering insights for better home healthcare.

Build relationships with home care owners using phone, email and social channels; set qualified meetings via HubSpot; work closely with AEs and marketing; attend events; meet monthly meeting quotas and progress through internal sales career pathways.