Jobs at Bionic

Contact small business owners who submit online enquiries, understand and confirm their needs, assess whether Bionic can help, and qualify and transfer leads to sales closers. The role involves handling multiple calls, recording information in Salesforce, delivering professional customer experiences, meeting targets, and receiving training and coaching to develop a career in sales.

Leads Salesforce Developers and Administrators, providing technical direction, solution design, hands-on configuration and coding, release coordination, platform security, integrations, incident ownership, and engineering quality oversight. The role manages team development, stakeholder communication, technical planning, automation, testing, source control, deployment practices, monitoring, and operational resilience across Salesforce and connected systems.

Manage post-sale contracts from sale through processing, coordinating with customers and energy suppliers. Resolve queries, gather missing information, manage supplier terminations, maintain accurate records, monitor outstanding contracts, improve workflows, and support internal teams through training and guidance. The role requires strong organization, multitasking, customer service, contract administration, CRM, and Excel skills in a fast-paced, target-driven environment.

Contact small business owners who submit online enquiries, confirm their needs and details, assess whether Bionic can help, and pass qualified leads to sales closers. The role involves handling multiple calls, recording information in Salesforce, providing a professional customer experience, and working toward sales targets with ongoing training and coaching.

Close qualified inbound, outbound, and field-generated sales leads for business energy contracts. Assess customer needs, present suitable deals, negotiate and overcome objections, manage follow-ups, build strong customer relationships, meet sales targets and KPIs, and cross-sell telecoms, water, and insurance services. The role is office-based in London with hybrid working options and involves working collaboratively within a team sales environment.

Manage and renew existing Bionic energy customers, identify their needs, present suitable energy deals, negotiate and close sales, and provide ongoing account guidance. The role includes follow-up calls, KPI achievement, cross-selling telecoms, water, and insurance services, and building long-term customer relationships. Candidates need at least 12 months of sales experience, strong communication and negotiation skills, resilience, self-motivation, and a customer-focused approach.

Leads quality assurance, coaching, and competence development for commercial insurance brokers. Reviews calls and files, delivers structured feedback, supports compliant sales practices, conducts risk-based audits, documents remediation, maintains regulatory audit trails, and partners with sales, technical controls, and compliance teams. Uses quality data and root-cause analysis to improve broker capability, customer outcomes, conversion, retention, and regulatory performance while ensuring adherence to FCA guidance, Consumer Duty, data protection, and governance requirements.

Manage quality assurance and compliance for commercial insurance broking teams. Coach brokers, review calls and files, conduct risk-based audits, document remediation, maintain regulatory audit trails, and monitor adherence to FCA, Consumer Duty, data protection, and governance requirements. Partner with sales, technical controls, and compliance teams to improve customer outcomes, conversion, retention, broker capability, and compliant sales practices through structured coaching, MI analysis, root-cause investigation, and process improvement.

Leads insurance quality assurance, broker coaching, call and file audits, compliance monitoring, remediation, governance, and continuous improvement. The role partners with sales, technical controls, and compliance teams to improve broker capability, customer outcomes, conversion, retention, and regulatory performance. It requires expertise in commercial SME insurance, tele-sales broking, FCA expectations, Consumer Duty, quality analysis, root-cause investigation, and process improvement.

Bionic invites candidates to register their interest in various roles focused on sales, technology, and business operations to support UK small businesses.