Teams at Bionic

Contact small business owners who submit online enquiries, understand and confirm their needs, assess whether Bionic can help, and qualify and transfer leads to sales closers. The role involves handling multiple calls, recording information in Salesforce, delivering professional customer experiences, meeting targets, and receiving training and coaching to develop a career in sales.

Leads Salesforce Developers and Administrators, providing technical direction, solution design, hands-on configuration and coding, release coordination, platform security, integrations, incident ownership, and engineering quality oversight. The role manages team development, stakeholder communication, technical planning, automation, testing, source control, deployment practices, monitoring, and operational resilience across Salesforce and connected systems.

Manage post-sale contracts from sale through processing, coordinating with customers and energy suppliers. Resolve queries, gather missing information, manage supplier terminations, maintain accurate records, monitor outstanding contracts, improve workflows, and support internal teams through training and guidance. The role requires strong organization, multitasking, customer service, contract administration, CRM, and Excel skills in a fast-paced, target-driven environment.