Top Operations & Support Jobs in London

Monitor, identify, and enforce against online intellectual property infringements for major brands using proprietary tools and internet research. Create reports, collaborate globally, follow processes, and provide high-quality customer service while contributing to process improvements.

Manage service delivery and administration for SPV Management UK, focusing on top clients, KYC/compliance, bank account openings, SAP data, invoicing and debtor management. Oversee administrative staff, support recruitment and the 'One Team' model, coordinate cross-jurisdictional client servicing, and lead ad-hoc projects while reporting on pipeline, compliance and financial KPIs.

Provide Tier 2 application support and functional configuration for Laserfiche and iManage. Troubleshoot incidents, maintain SLAs and documentation, deliver training, manage RBAC and metadata schemas, support upgrades/releases, assist audits, and collaborate with technical teams and vendors to improve platform reliability and user adoption.

Tier 2 application support specialist for ViewPoint (Quantios). Provide deep expertise in ViewPoint security, configuration, data structures, reporting, and advanced Microsoft SQL Server (queries, performance, SSIS). Resolve complex incidents, perform controlled bulk data updates, support releases and vendor escalations, produce reports, and ensure governance, audit compliance, and operational stability in a regulated financial services environment.

Provide Tier 2 support and escalation for ViewPoint (Quantios), troubleshoot configuration, permissions, workflows, and UX issues, manage incidents to resolution, configure and document application settings, support upgrades and vendor releases, administer RBAC and access reviews, deliver training, and liaise with vendor support while advising business users and participating in root cause analysis.