Lead AI transformation and software implementation projects for customers, configuring monday.com workflows, automations, reporting, user management, and integrations. Advise stakeholders, manage project plans and budgets, deliver training and demonstrations, leverage generative and agentic AI, and advocate for customer needs. The role combines hands-on platform configuration, consulting, project management, customer success, and technical communication.

Lead and grow a team of Implementation Consultants to deliver high-volume, on-time implementations of monday.com's AI Work platform. Oversee full project lifecycle (discovery, configuration, testing, rollout, training), partner cross-functionally, set and track KPIs, recruit and coach staff, drive process improvements, and expand customer usage and revenue.