Workplace Management Lead

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Your mission is to ensure our workplaces operate seamlessly, safely, and efficiently across all global locations, while acting as the central orchestrator across our three core workplace pillars:

• Real Estate (Finance-owned)

• Workplace Experience & Design (Brand-owned)

• Workplace Operations (your ownership)

This role is fundamentally about global coordination and execution at scale.

You will be responsible for bringing together multiple concurrent projects, priorities, and stakeholders across regions, ensuring all workplace initiatives are aligned, sequenced, and delivered without frictin.

Where others define the strategy, you make it real. You connect the moving parts, create clarity from complexity, and ensure that across every House of Teya, the workplace simply works, consistently, reliably, and without drama.

Global Programme Coordination & Delivery

• Orchestrate multiple workplace initiatives simultaneously across regions, offices, and functions

• Align deliverables across Real Estate, Brand, IT, and People to ensure seamless execution

• Manage interdependencies between projects (e.g. office openings, moves, redesigns, and scaling plans)

• Create clear plans, timelines, and ownership structures across all workplace activity

• Act as the central point of coordination, pulling all strands together across the three pillars

• Coordinate closely with Brand on design execution and workplace experience standards

• Ensure projects are delivered seamlessly across multiple locations and timelines

• Balance local nuances with global consistency

Workforce & Space Planning

• Translate workforce plans into practical space requirements by office

• Define and manage desk allocation models (fixed desk, hot desk, team zones)

• Monitor utilisation and adjust layouts to reduce crowding and inefficiency

• Partner with Workforce Planning to provide forward-looking capacity planning to support scaling markets

• In coordination with IT and People Ops, ensure Day 1 readiness. Managing desk allocation and physical workspace setup for all new joiners, including tech and branded merchandise.

Office Operations (Global Day-to-Day Management)

• Oversee day-to-day facilities operations across all global offices

• Manage maintenance, utilities, security, cleaning and local service providers

• Own workplace policies and operational guidelines, ensuring full health, safety and statutory compliance

• Lead vendor management for all operational services, monitoring service levels and resolving issues quickly

• Own end-to-end delivery of office moves, reconfigurations and space changes in partnership with Brand

• Own the global workplace operating budget (excluding leases) tracking spend vs forecast and identify efficiencies

Team Leadership

• Lead and develop a small global workplace team

• Set clear ownership and accountability across locations, building scalable processes and playbooks

• Create structure and visibility in a growing global footprint

• Ensure projects are delivered on time and within approved budgets

You are a strong operational workplace or facilities professional who thrives in growing, multi-site environments and is passionate about providing heartwarming hospitality.

You likely bring:

• 5+ years’ experience in workplace, facilities or operations

• Experience managing multiple locations (ideally across different countries)

• Hands-on workforce or capacity planning exposure

• Experience delivering office moves or reconfigurations

• Vendor management and budget tracking experience

• Experience managing or mentoring a small team

Personal Attributes

• Highly organised and structured with clear attention to detail

• Comfortable balancing detail with big-picture thinking

• Strong at stakeholder management and cross-functional partnership (People, IT, Finance, Brand)

• Calm under pressure and delivery-focused

• Clear and confident communicator, especially during change

• Commercially aware and operationally disciplined

• You enjoy building scalable systems, improving processes, and ensuring environments adapt as the business grows.

• We trust you, so we offer flexible working hours, as long it suits both you and your team;

• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;

• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;

• Cycle-to-Work Scheme;

• Health and Life Insurance;

• Pension Scheme;

• 25 days of Annual Leave (+ Bank Holidays);

• Office snacks every day;

• Friendly, comfortable and informal office environment in Central London.

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.