Wireless Network Manager

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
The Wireless Manager is responsible for the coordination, validation, and operational oversight of wireless and RF systems supporting Universal's global Ride & Show operations. This role ensures effective spectrum coordination, coexistence, and validation for Wi-Fi, private LTE/5G, point-to-point/multipoint RF links, and other wireless technologies that enable real-time control, monitoring, and performance across attractions, facilities, and connected infrastructure.
The position requires a strong understanding of RF spectrum allocations and common use cases across cellular, ISM (900 MHz, 2.4 GHz, 3.6 GHz), UNII (5/6 GHz), and private 5G bands, ensuring systems operate reliably and without harmful interference.
The role works under the direction of Parkwide Systems and in coordination with Digital & Technology, Ride & Show Network teams, and project stakeholders to validate implementations, coordinate frequency usage, and ensure compliance with operational and safety standards across complex environments.
This position supports and validates a wide range of wireless use cases including LoRaWAN, Wi-Fi HaLow, Bluetooth, Zigbee, wireless show control systems (e.g., Clear-Com, handheld devices), GNSS, and other mission-critical applications. The role includes field validation, troubleshooting (including Cellular DAS), and development of documentation defining system locations and expected coverage.

• Coordinate and manage RF spectrum usage across ride and show environments, ensuring coexistence between multiple wireless systems operating in shared and licensed bands.
• Maintain visibility of all wireless systems and their frequency allocations, including cellular DAS, ISM, UNII, and private 5G deployments.
• Work under the direction of Parkwide Systems to coordinate wireless activities across Digital & Technology, Ride & Show Network teams, and project stakeholders.
• Review and validate proposed wireless deployments to ensure compatibility, interference mitigation, and adherence to standards.
• Validate wireless system performance including coverage, interference, and reliability across attractions and facilities.
• Troubleshoot wireless and RF systems including Cellular DAS, Wi-Fi, IoT/ISM-based systems, and show communication systems.
• Maintain working knowledge of wireless technologies including LoRaWAN, Wi-Fi HaLow, Bluetooth, Zigbee, GNSS, Clear-Com, and other operational/show systems.
• Understand coexistence challenges across multiple frequency bands and technologies.
• Develop and maintain documentation detailing wireless system locations, frequency usage, and expected coverage areas.
• Produce RF coordination records, validation reports, and coverage maps.
• Identify, track, and mitigate RF interference issues across multiple systems and stakeholders.
• Support spectrum analysis and recommend corrective actions to maintain system performance.
• Support vendor and integrator activities by reviewing and validating wireless implementations against coordination and spectrum requirements.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.

Qualifications

• Bachelor's degree or higher in Network/Computer Engineering, Electrical Engineering, Computer Science, or a related field.
• Demonstrated success in RF system design, commissioning, and troubleshooting within challenging environments.
• Hands-on experience with Cisco, Aruba, Siemens SCALANCE, Rajant, or equivalent wireless solutions.
• Experience with wireless site surveys, heatmapping tools (Ekahau, iBwave, AirMagnet), and network monitoring platforms.

Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].