Reviews and troubleshoots digital video and audio quality issues, investigates playback and system problems, identifies recurring trends, and recommends short- and long-term solutions. The role operates in a high-volume environment, requires fast issue response, and involves technical compliance assessment, spreadsheet work, and communication with internal teams. Strong knowledge of digital video, audio, and subscription video content services is valuable.
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Job Responsibilities:
We’re looking for individuals with strong technical video knowledge. Ideal candidates have backgrounds within the industry, in such areas as TV studio work, encoding houses, wedding videography.Key Qualifications
- Passion for digital video and knowledge of the film and TV industry
- Possess a thorough working knowledge of common technical issues found in digital video and audio
- Willingness to work in a high volume, fast-paced, and changing environment
- 2-4 years experience working with digital video
- Ability to take initiative and troubleshoot video/system playback issues and identify trends to propose short and long-term solutions
- Track record of responding quickly and decisively to issues
- Effective verbal and written communication skills
Additional Job Details:
The ideal candidate should have experience with some or all of the following:
- Knowledge of subscription video content services and familiarity of their product offerings
- Intermediate to advanced spreadsheet
- Multilingual a plus but not required
Primary Language
- Native level fluency in English
Preferred languages
- Multiple/various
WeLocalize London, England Office
London, United Kingdom
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