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Video Community Manager - 6 Month Contract

Posted 3 Days Ago
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In-Office
London, England, GBR
Mid level
In-Office
London, England, GBR
Mid level
Lead growth, engagement, and retention for Pexels' global video creator community. Develop partnerships, run activations and feedback loops, track community health, and build scalable playbooks for regional teams.
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Job Description

Join the team redefining how the world experiences design.

Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

About the Role
As Community Manager for Global Video, you’ll own the video creator community on Pexels end to end. This is both a strategic and execution-focused role with a global remit. You’ll be responsible for growing the community of video contributors, keeping them engaged, and building the systems and playbooks that allow our regional Community Managers to bring video programming to their markets.

You’ll work directly with the Head of Community on strategy, and then run with it to bring the video community to life. The expectation is that you’re close to the community, generating insights, running activations, and building the infrastructure that makes video a thriving vertical on Pexels.This community already exists, it just needs intentional programming and a dedicated advocate.

What You'll Do
Grow the Video Creator Community

  • Bring new video creators to Pexels through partnerships, challenges, events, and outreach — and own the targets and tracking.
  • Identify partnership opportunities with creator communities, platforms, and organizations globally.

    Engage and Retain Existing Contributors
  • Design activations that celebrate and reward video creators, globally and with regional Community Managers.
  • Build an event host program and recurring touchpoints that keep creators active and invested

    Advocate for Contributors
  • Run structured feedback loops (surveys, interviews, forums) to understand what video creators need
  • Surface insights that shape platform decisions, creator tools, and content strategy — and bring the creator perspective into conversations with Product, Marketing, and Curation.
  • Track health signals (churn, upload frequency, inactivity) to catch at-risk contributors early.

Build Systems and Playbooks

  • Create scalable frameworks — contests, spotlights, onboarding flows, engagement cadences — that regional Community Managers can run independently.
  • Document what works, track community health metrics with Data and Operations, and make video a visible part of everything Pexels does.

What we're looking for

  • Experience managing or growing an online and in-person creator community. You know what good engagement looks like and how to build it.
  • Strong execution skills. You’re comfortable taking a direction and running with it, building as you go.
  • A genuine interest in video and video creators. Ideally you’ve spent time in or around this community.
  • Collaborative by nature. You communicate and work well with regional teams and cross-functional partners.
  • Data-comfortable. You use metrics to understand what’s working and make the case for what’s next.
  • Organized and systems-minded. You think about how to make things repeatable, not just one-off.
  • *Bonus points if you are a video creator yourself!

About the Group/Team
Pexels is one of the largest stock image libraries in the world and is made up of a talented community of photo and video creators from across the globe. 

The Pexels Community team is focused on celebrating, highlighting and nurturing both photo and video creators from around the world, and supporting them in their pursuit of excelling in their craft. We give members a platform to share content that highlights the diversity, specialties and uniqueness of their country. All of this imagery is used by millions of creatives around the globe.

As video content is a growing, long-term need for Pexels and Canva, we want to place special focus on establishing a video creator community on Pexels, nurturing and deepening their engagement with us.

Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

check out lifeatcanva.com for more info

Additional Information

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