Vice President, Senior TBM Analyst

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Vice President: Senior Technology Reporting Analyst

Department Overview

The Technology Reporting & Service Catalogue team is part of the IT Planning, Reporting, and Administration department (IPR). The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning processes including annual budget planning.

The Technology Reporting team provides central reporting which covers all of EMEA Technology. This team has built and maintains a framework for standardised and accurate reporting, as well as control of performance reporting and communication which includes the Key Performance Indicators (KPI’s) and service level agreements (SLA’s) across departments in EMEA Technology.

Role Purpose

The Senior TBM Analyst is responsible for supporting the Head of Service Catalogue in maturing and operating EMEA TEC’s Technology Business Management (TBM) capability. This role ensures transparent, accurate, and actionable insights into technology cost, consumption, and value, enabling senior leadership to make data‑driven decisions on investment, cost optimisation, regulatory change, and strategic transformation.

The Senior TBM Analyst supports the Head of Service Catalogue as the bridge between Technology, Finance, and Business stakeholders.

Key Responsibilities

TBM Strategy & Operating Model

• Support the development and lead the execution of the organisation’s TBM roadmap and operating model.
• Mature TBM capabilities (taxonomy, cost models, governance, reporting) to increase transparency and adoption.
• Define and maintain TBM policies, standards, processes, and performance measures.

Cost Transparency & Modelling

• Own the continuous improvement of the TBM cost model, ensuring accuracy of cost pools, IT towers, applications, services, and business allocations.
• Partner with Finance to align TBM outputs with budgeting, forecasting, and financial planning processes.
• Oversee the mapping of financial and operational data to the TBM taxonomy.

Leadership & Stakeholder Management

• Lead and develop a TBM analyst team, ensuring high-quality delivery and continuous skills development.
• Present insights, trends, risks, and recommendations to the Head of Technology Service Catalogue

Tooling & Data Management

• Own the TBM tooling platform (e.g., Cost Lens, Proven Optics, Yarken), working with engineering teams to ensure data quality, integrations, and model integrity.
• Define data requirements and drive improvements in financial, application, and infrastructure data sources.

Reporting & Insights

• Deliver executive-level dashboards, KPIs, and financial insights to support decision‑making.
• Provide analysis of run, grow, and transform spend; cloud unit economics; application rationalisation; vendor optimisation; and other strategic initiatives.
• Support regulatory, audit, and risk management processes with defensible cost transparency.

Skills & Experience

Essential

• Strong understanding of the TBM taxonomy, TBM Council standards, and cost modelling practices.
• Previous experience working as a senior member of a TBM function or cost transparency programme within a large enterprise.
• Familiarity with financial management (budgeting, forecasting, cost allocation, chargeback/showback).
• Experience with TBM platforms such as Apptio, Magic Orange, or similar.
• Excellent stakeholder management skills, especially with senior Technology and Finance leadership.
• Ability to translate complex financial and technical information into clear, actionable insights.

Desirable

• Experience in banking or other highly regulated environments.
• Knowledge of cloud financial management (FinOps) and IT Financial Management (ITFM).
• Understanding of application portfolio management, infrastructure tower costs, and service delivery models.
• Professional certifications (e.g., Apptio TBM Analyst / TBM Executive).

Behaviours & Leadership Attributes

• Strategic thinker able to design and lead an organisation‑wide capability.
• Data-driven mindset, comfortable challenging assumptions and creating clarity.
• Collaborative leader who builds strong relationships across Technology, Finance, and the business.
• Continuous improvement mindset, driving automation, simplification, and innovation.
• Strong communicator, able to influence senior stakeholders with clear narratives and recommendations.

Success Measures

• Adoption and maturity of TBM across the organisation.
• Improved accuracy and trust in technology cost data.
• Clear, actionable insights delivered to executives and governance bodies.
• Demonstrated value through cost optimisation, improved planning accuracy, and business alignment.
• Strong, cross-functional relationships and recognition of TBM as a strategic capability.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.