Guide clients in adopting and maximizing Fusion’s enterprise data, analytics, and AI platform. Provide technical expertise for complex use cases, collaborate with business, product, engineering, and client teams, develop solution patterns, lead enablement activities, track adoption and satisfaction metrics, advocate best practices, and provide feedback for platform enhancements.
Join us to shape the future of data, analytics, and AI at JPMorganChase. You will empower clients to unlock the full potential of Fusion’s platform, working alongside talented teams across the company. Your expertise will help drive innovation, accelerate adoption, and deliver impactful solutions. We value your passion for collaboration and continuous improvement. Discover a role where your contributions make a difference.
As a Vice President, Product Specialist within the Fusion Customer Success team in the Chief Data & Analytics Office, you will guide clients in leveraging Fusion’s data, analytics, and AI platform. You will collaborate with business, product, engineering, and client teams to ensure successful platform adoption and satisfaction. Your technical expertise will support prioritized use cases and enable clients to realize value from Fusion’s capabilities. You will play a key role in promoting platform awareness and driving continuous improvement. Together, we foster a culture of innovation and partnership.
Job Responsibilities:
- Serve as a subject matter expert on Fusion platform capabilities, including data, analytics, and AI
- Provide technical expertise and guidance for prioritized use cases, webinars, and events
- Collaborate with stakeholders to understand business needs and recommend optimal Fusion solutions
- Support the development, documentation, and communication of common solution patterns to accelerate Fusion adoption
- Partner with Solutions Engineers and platform teams to ensure integrated and effective solution delivery
- Promote platform awareness, usage, and adoption through enablement activities and client engagement
- Track and report on adoption, usage, and satisfaction metrics to inform continuous improvement
- Advocate for best practices in data, analytics, and AI delivery and platform adoption
- Support cross-product platform initiatives and provide feedback to inform platform enhancements
- Foster strong collaboration across Fusion product, engineering, and client teams
Required Qualifications, Capabilities, and Skills:
- Hands-on experience with cloud-based data, analytics, and AI technologies in financial services or a related industry
- Ability to provide technical guidance and support for complex platform solutions
- Experience working directly with business, product, and engineering teams to deliver solutions to production
- Strong collaboration and communication skills across diverse stakeholder groups
- Demonstrated ability to drive platform adoption and client enablement
Preferred Qualifications, Capabilities, and Skills:
- Familiarity with Fusion platform components or similar enterprise data and AI platforms
- Experience with platform enablement, technical advocacy, or strategic implementations
- Knowledge of cloud-native architectures, controls, and best practices
- Passion for mentoring and developing talent
- Track record of delivering innovative data, analytics, and AI solutions at scale
If you’re ready to make an impact and help shape the future of data and AI at JPMorganChase, we invite you to join our collaborative and innovative team.
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase London, England Office
25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Research and prospect into target organizations through email, phone, networking, and other channels. Profile and qualify prospects, identify decision-makers, educate buyers, and schedule qualified appointments. Collaborate with sales and sales engineering teams on strategic approaches, while maintaining accurate customer and prospect information in the CRM. The role requires at least one year of sales experience, technology aptitude, English fluency, and familiarity with AI/ML concepts.
Top Skills:
Ai-Powered Sales Engagement PlatformsAi/MlCRMCrm AutomationPredictive Prospecting ToolsZero Trust Exchange
Digital Media • Gaming • Software • Esports • Automation
Build and operate release and compliance platforms that automate approvals, software-change auditing, and deployment guardrails. Administer GitLab, Sourcegraph, and related services; develop Python, Go, React, and TypeScript applications; manage Terraform infrastructure and Docker workloads on Kubernetes and GCP; create observability dashboards and alerts; improve automation using AI tools; troubleshoot platform issues; participate in on-call support; and mentor engineering colleagues.
Top Skills:
AlloydbArtifactoryBashDockerGCPGitlabGkeGoGrafanaKubernetesLinuxLlm PlatformsPostgresPrometheusPrompt EngineeringPythonReactSourcegraphSplunkTerraformTypescriptWindows
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Lead sustainability-driven brand and portfolio strategy for UK&I, aligning consumer insights with commercial plans. Manage P&L priorities, develop annual and integrated 360˚ marketing campaigns, influence cross-functional teams, monitor performance, and drive revenue and profit outcomes while supporting new product and platform opportunities.
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
