We're looking for a Mid-Weight UX/UI Designer to join the Kraken Tech team. We build technology to help energy and other suppliers to manage their customers and most business operations from our first-in-class platform. We’re passionate about designing simple, elegant user experiences, and using human-centred design as a source of inspiration to solve complex problems on behalf of our current customers. You'll be joining the design team, and will be working primarily with group product teams to help improve how users interact with the features and tools available or being built on Kraken.
What you'll do
- You’ll be improving the user experience and interface of different areas of Kraken, and help shape how our users will interact with them.
- Work day-to-day in a cross-functional team with different stakeholders (developers, PMs, users, clients) when designing new features and products
- Collaborate to building and maintaining our Design system, its library, documentation and patterns
- Work on User research, UX and UI end-to-end
- Share designs for feedback early & often and offer design feedback to other team members
- Plan and facilitate workshops, user interviews, usability testing and discovery activities to understand how we can best meet users’ needs
- Confidently delegate smaller tasks and projects to more junior designers, to better prioritise your time
- Refining and adding to our design process documentation, onboarding materials and trying out new design processes with the team where possible
- Communicate with both technical and non-technical colleagues, successfully supporting in defining roadmaps for projects with big picture strategy.
What you'll need
- At least 2 years of professional experience designing digital products
- Experience using Design Systems and component libraries
- High proficiency with Figma - It is our main design tool
- Design processes, knowing what steps are needed and which ones can be skipped based on the specific project or problem you are working on
- Experience working with teams composed of designers, PMs, Front-End and Back-End developers
- Attention to detail when designing, being precise and ensuring something is done well rather than fast but poorly
- The ability to focus on user needs and knowing how to improve usability/UX
- A focus on accessibility and inclusion when designing components, interfaces and interactions
- Fluent English + more languages are beneficial.
- Considering front-end frameworks (Bootstrap, React…), HTML and CSS to be able to communicate your designs with devs and find workarounds when feasibility issues occur
- Participating in project stand-up meetings with developers
- Usage of project management software like Asana, knowledge of the agile process and organising work with tasks
- Knowledge of web accessibility and designing for accessibility
- Using analytics tools (Google Analytics, Hotjar…)
- Performing user interviews and user testing
You'll also need to a have at least a basic understanding of/experience with:
Some of the things you'll love
- 💜 Your new team: working as part of a Kraken product group with other passionate and truly amazing people that care about making a green dent in the universe
- 💖 The wider Tech team: everyone you’ll meet is friendly, kind, collaborative and knowledgeable
- 💚 Our Octopus Energy friends: the wonderful people from the Octopus Energy teams across the globe (aka our internal users) are always available for user interviews, testing sessions, contextual inquiries and sharing feedback on our designs
- 📚 Level-up days: everyone in the team can pick a full day every month to dedicate to learning something new and making use of our learning resources
- 🍿 Design talks: share something cool that you know, do or learned with the rest of the team, or simply sit back with some popcorns and enjoy
- 🧖♂️ Spa-days: one day every month where you can work on something small and fun or quick wins for our users outside of your daily tasks.
- 🎯 Team socials: we have team socials regularly (both remote and in person, previous activities have included jewellery making, drink and paint nights, VR games to name a few) as well as occasional team lunches!
- 📝 Regular 1-1s: you’ll have bi-weekly 1-1s with your manager to discuss and monitor your personal goals and growth and team and company goals
- ✨ … the list goes on, why not join the team and find out for yourself?
If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Top Skills
What We Do
We’re not your typical energy company. We want to change energy for the better by making it greener, smarter, and more affordable for everyone. Not only are we one of the biggest generators of renewable energy in the UK, we’re also one of the top-rated energy suppliers.
