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Christie's

UX Copywriter - Freelance

Posted Yesterday
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In-Office
London, Greater London, England, GBR
Mid level
In-Office
London, Greater London, England, GBR
Mid level
Contract UX Copywriter responsible for crafting and optimising product and digital content across user journeys. Collaborate with product designers, product owners and cross-functional teams to ensure clear, accessible, on-brand copy. Use research, data, testing and AI tools to iterate content, support SEO, and contribute to tone-of-voice and UX writing standards. Participate in design reviews and deliver copy for product interfaces, emails, notifications and microsites.
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The Company

 

Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values; Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business. 

Why This Role Matters

The UX Copywriter will play a key role in shaping and delivering clear, consistent and on-brand content across our global digital products during this 12-month contract. Working closely with Product Designers, Product Owners and the UX Manager (Strategy), they will ensure that every interaction is intuitive, engaging and aligned to user needs and business goals.

This is a hands-on role, responsible for crafting high-quality product copy while also contributing to wider digital content including emails, web pages and SEO-led content. The User Experience Copywriter will bring a strong understanding of content design principles, using research and data to inform decisions, and ensuring a cohesive voice across all touchpoints.

The role also leverages AI tools where appropriate to support content creation, optimisation and scalability.

How You’ll Make an Impact

  • Write, edit and optimise product copy across digital journeys, ensuring clarity, consistency and ease of use.

  • Collaborate closely with Product Designers and Product Owners to integrate content seamlessly into user experiences from concept through to delivery.

  • Translate complex processes and requirements into simple, intuitive and user-friendly language.

  • Contribute to the development and evolution of content guidelines, tone of voice and UX writing standards.

  • Support the creation of wider digital content, including emails, notifications, homepage copy and one-off microsites.

  • Review and edit SEO content produced by external freelancers, ensuring it meets brand, UX and performance standards.

  • Use data, user research and testing insights to iterate and improve content performance across journeys.

  • Participate in design reviews, workshops and ideation sessions, contributing a content-first perspective to problem-solving.

  • Work with cross-functional teams to ensure consistency of messaging and experience across all digital touchpoints.

  • Leverage AI tools where appropriate to support drafting, testing and scaling of content.

What you will bring to the team:

  • Proven experience in UX writing, content design or digital copywriting within a product or digital environment.

  • Excellent writing and editing skills, with the ability to simplify complex information into intuitive, accessible language.

  • Strong portfolio demonstrating clear, user-centred product copy and end-to-end journey thinking.

  • Experience working collaboratively within Agile product teams alongside designers and product managers.

  • Good understanding of content design principles, accessibility and usability best practices.

  • Experience working with or editing SEO-driven content, balancing performance with user experience and brand voice.

  • Comfortable using data, research and testing to inform and iterate content decisions.

  • Highly organised with strong attention to detail, able to manage multiple content streams effectively.

  • Collaborative and proactive, with confidence to contribute ideas and challenge where needed.

  • Proficient in using Figma.

  • Experience or interest in the art market preferred.

Hybrid: 4 days in office, 1 day from home

Closing Date: 23rd August

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