Transformation Office Associate

Job Description:

Transformation Office Associate

Angel Court, London

Fixed Term Contract - 7 months

Hybrid - 2/3 days per week

35 hours per week

£50,000 Base salary & attractive benefits package.

The closing date for all applications is Wednesday 29th July, 2026

We make health happen!

At Bupa, strategic transformation is about creating better outcomes for our customers, people and business. As a Transformation Office Associate, you'll play an important role in helping us track, measure and accelerate that progress.

Joining our Group Transformation Office on a 7-month fixed-term contract, you'll be responsible for managing the reporting and governance of strategic KPIs, turning data into meaningful insights that support senior decision-making. You'll identify trends, tell the story behind the numbers, and help ensure we stay focused on delivering our strategic ambitions.

Alongside this, you'll support a range of project management and coordination activities, contribute to research and analysis, and help prepare impactful updates for senior leaders.

If you're highly organised, naturally curious and enjoy combining data, insight and stakeholder collaboration to make things happen, we'd love to hear from you.

How you’ll help us make health happen:

Strategic KPI Governance

• Support the preparation and delivery of governance workstream for Strategic KPIs, ensuring accuracy, timeliness, and compliance with internal and external standards.

• Create and maintain governance documentation, including KPI definitions, reporting process documentation, RACIs, attestations, and key issues and judgments. 

• Liaise with finance, audit, risk and other teams to align on governance workplan and timelines.

• Support production of materials for formal governance meetings (e.g. sub-committees etc).

KPI Reporting and Value adding insights

• Gather, validate and analyse data to support performance reporting and insight generation.

• Support (i) quarterly reporting of Strategic KPIs internally, and (ii) periodic external reporting of Strategic KPIs – along with associated commentary & trend analysis.

• Assist in the production of KPI dashboards, performance reports and presentations for senior stakeholders.

• Develop and maintain robust spreadsheets and reporting templates for Strategic KPIs.

Light touch PMO Support & BAU Activities

• Structure and maintain project governance documents, including risk logs, decision records, minutes of key meetings, and project archives.

• Maintain work planners, timetables, team filing structures, tools, and templates.

• Develop agendas and materials for regular and ad-hoc meetings, calls, or workshops.

• Help organise team meetings, catch-ups, and events.

Stakeholder Engagement & Relationship Building

• Collaborate with a range of stakeholders to ensure robust governance and reporting of Strategic KPIs.

• Build effective relationships with key stakeholders across the organisation to promote the Transformation Office

Key Skills / Qualifications needed for this role

• Proven strength in using standard Microsoft tools to a high level of proficiency (e.g., PowerPoint, Excel, and Word). In particular, strong Excel-based modelling skills are required.

• Ability to analyse large quantitative datasets and identify patterns within datasets, with experience of using online and bespoke data sources

• Project management and organisation: Good working understanding of key project management tools like file organisation, version control, data management, GANTT chart development

• Strong problem-solving skills with coupled with proven research and analysis skills; both qualitative and quantitative, with an ability to generate value added insights

• Demonstrated ability of self-managing and working independently to deliver project related activities, under time pressure.

• Strong communication skills; demonstrate ability to communicate complex information and key reporting insights simply and clearly, both verbally and in writing.

• Ability to build and maintain effective relationships with peers and stakeholders across the organisation

• Educated to degree level along with qualifications obtained in finance or data analysis is preferred.

• Knowledge of health insurance and the healthcare industry and relevant business areas is desirable but not essential.

Benefits 

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

In this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell 

• An enhanced pension plan

• Annual management bonus 

• Onsite gyms or local discounts where no onsite gym available 

• Various other benefits and online discounts 

Why Bupa? 

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. 

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences. 

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. 

If you require information regarding this role in an alternative format, please email: [email protected] 

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