Transfer Agency UK, Associate 2, Hybri

Who we are looking for

A Transfer Agency specialist, at Associate level ,to join our Transfer Agency team. You will be responsible for collecting and processing complex data, exercising due diligence as well as reviewing and implementing strict data quality processes.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

What you will be responsible for

You’ll be working within the UK Transfer Agency department. You will be accurately delivering high quality service both internally and externally by incorporating experience and industry knowledge in the daily workflow:

• Initially you will be part of a larger project team in establishing a new Transfer Agency team in the UK. You will contribute towards operational readiness of the new function and be expected to transition to a functional role once the project goes live

• Promote risk awareness, assessment and control within the department

• Communicate relevant information as appropriate up and down the line and escalate where necessary

• Work closely with the other departments within State Street locally and Transfer Agency Units globally

• Act as an effective team player.

• Undertake daily processes across Transfer Agency for example, Deal input, Register Updates, Investor Servicing, cash movements and reconciliation

• Identify process efficiencies

• Ensure business standards and client deadlines are met on a consistent basis

• Build and maintain internal network of contacts To exercise due care and diligence, ensuring the areas the role is responsible for are organised and controlled;

• To comply with the regulatory regimes in which State Street operates, with particular consideration given to relevant AML-KYC, Client Asset (CASS), Conduct of Business, COLL, Dispute Resolution, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role

• Adhere to procedures in relation to all tasks

What we value

These skills will help you succeed in this role:

• Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents

• Highly organized with extensive analytical, problem-solving and negotiation skills

• Ability to work on own initiative.

• Excellent communication skills – (listening skills, oral communication skills, information sharing and written communication skills). 

• Strong Attention to detail and time management skills

Education & Preferred Qualifications/experience

• A minimum of 2 years of Transfer Agency experience in a large, global financial services firm

• IOC is desirable, or a willingness to complete

• Understanding of regulatory complaint handling requirements, with prior exposure to the handling & recording of Consumer complaint cases, beneficial. 

• Awareness of Anti-Money Laundering regulations and the current regulatory environment

• Good knowledge of current trends and technical issues impacting the financial services particularly within Transfer Agency

• Good working knowledge of MS Office suite, especially an advanced level of Excel

• Excellent communication skills - Fluent in English

• Display thorough understanding of the following key tasks and the related regulatory rules:-

• Dealing

• Settlements

• Reconciliations

• Investor Servicing

• Cash Management

• Registration

• Detailed understanding of procedural, technical and product requirements within Transfer Agency business

• Excellent administrative and business support skills, with the ability to multi-task and to work calmly under pressure.

• Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint

• Strong written & verbal communication skills

• Excellent organisational, planning and co-ordination skills.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.