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ERM

Training Sales Senior Specialist

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A Training Sales Senior Specialist leads sales campaign planning, enablement and execution of sales activities for the Training business, including market activation plans, lead management processes as well as tracking measurable goals for the business. 

The role’s key objective is to expand the client base, drive sales growth, and support the delivery of high-quality training programs in line with the organization’s objectives

  • Identify and engage with potential clients through outbound sales activities, including cold calling, emails, and networking.
  • Implement and execute creative prospecting strategies and activities
  • Develop and maintain strong relationships with B2B and B2C clients by understanding their needs and presenting customized and/or off-the-shelf ISO and sustainability training solutions.
  • Develop and maintain strong relationships with key Subject Matter Experts within ERM CVS and ERM to help in the client’s training needs analysis process.
  • Develop and maintain strong relationships with key commercial people in ERM CVS and ERM to leverage their relationships with clients to create Training opportunities.
  • Collaborate with the marketing team to develop targeted campaigns and materials to generate leads, as well as to qualify leads.
  • Manage the full sales cycle,  with a strong focus on lead generation through the closing of contracts.
  • Negotiate pricing, terms, and conditions of contracts with clients to ensure mutually beneficial agreements.
  • Provide support with building proposals based on client’s RFP’s and according to ERM CVS’ value proposition, processes and tools.
  • Coordinate with the training operations team to ensure smooth delivery of sold training programs.
  • Achieve and exceed sales targets and KPIs.
  • Maintain accurate records of sales activities, opportunities, and client interactions according to the organization’s processes and tools.
  • Provide B2C client’s support in the pre-enrollment and post-enrollment process (enrollments, transfers, course information, etc.)
  • Provide feedback to the product development team on client needs and market trends to help refine training offerings.
  • Stay up to date with industry trends, ISO standards, sustainability practices, and competitive offerings.
  • Regularly report on sales performance, activities, and forecasts to the Sales Manager.

Requirements

  • Minimum 4 years direct sales / revenue generating experience, ideally in a training, consulting or professional services environment.  
  • Demonstrated success in driving sales management, sales planning, enablement and operations processes in B2B and B2C environments.
  • Strong skills and experience in prospecting strategies and methodologies.
  • Strong understanding of client issues and ability to articulate value propositions internally and externally; experience of collaboration across service teams, industries and regions to address complex account efforts
  • Highly data-driven and able to leverage strong project-management and organizational skills to anticipate roadblocks and juggle competing priorities.
  • Exceptional interpersonal communication skills, as well as a demonstrated ability to cultivate business relationships and play a “connective” role in a global organization
  • Familiarity with ISO standards and sustainability practices is highly desirable.
  • Familiarity with sales methodologies, sales applications and assigned industry
  • Familiarity with Salesforce platform preferred
  • Candidates based in UK, US and India are preferred.

ERM London, England Office

33 St Mary Axe, London, United Kingdom, EC3A 8AA

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