Trainee Sales Consultant

Role: Trainee Sales Consultant
Salary: £24,000 basic + OTE up to £35k
Location: London (Liverpool Street)

About Bionic:
At Bionic, we’re on a mission to make it radically easier to run a small business. As the UK’s leading business comparison and switching service, we help thousands of small and medium-sized businesses save time and money on essentials like energy, broadband, insurance, and finance.

We combine smart technology with real human support to match our customers with the best deals – quickly and effortlessly. That’s why major brands like Compare the Market, Uswitch for Business, and MoneySuperMarket trust us to power their business energy switching services.

About the Role:

We’re looking for enthusiastic and driven individuals to join our growing team as Trainee Sales Consultants. This is an entry-level role, perfect for those wanting to start their career in sales.

As a Trainee Sales Consultant, you will be placed into one of our product teams - such as commercial energy or telecommunications, and you’ll be the first point of contact for small business owners who’ve submitted an online enquiry - whether they run a hair salon, coffee shop, charity, or corner shop. Your job is to reach out quickly, confirm their details, and determine if we can help them find a better deal on their business essentials, before passing the lead onto our expert sales closers.

Day-to-Day Responsibilities:

• Contacting customers who have submitted a real-time website inquiry
• Verifying customer information and assessing if we can assist them
• Transferring qualified customers to the relevant sales agents within Bionic
• Maintaining call records and noting important information on our Salesforce platform
• Always delivering exceptional customer service
• Working towards weekly and monthly targets and KPI's

What We’re Looking For 

We’re not looking for experience – we’re looking for potential. If you’re passionate about developing a career in sales and eager to learn, we’ll give you everything you need to succeed. Ideal candidates will be:

• Passionate about building a long-term career in sales

• Target-driven, self-motivated, and eager to hit goals
• Excellent communicators – confident with verbal, written, and active listening skills
• Resilient and able to stay focused under pressure
• Ability to work at a fast pace and handle multiple calls per day
• Punctual, reliable, and committed to doing your best every day
• Open to coaching, feedback, and continuous development

Why Join Bionic?

• Full training and continuous development, option to explore apprenticeships and further education opportunities

• Opportunities to grow and thrive within a fast paced, high-energy company

• Collaborate with a friendly supportive team who care about what they do

• Help real business owners save money, and make better decisions for their business

The Interview Process

• One way video submission to find out more about your experience and interest in the role

• 30-minute teams call interview with a member of our Talent Acquisition Team

• Final stage interview in office to meet with our hiring managers

About Bionic:

Bionic has over 600 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. 

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.

Benefits:

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. 

Enhance your health & wellbeing 🌱 

• Private healthcare cover 
• Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies 
• Eyecare scheme 

Taking time away from work 🏖️ 

• 25 days annual leave, increasing with tenure 
• 1 paid family & religious day of leave per year - following successful probation period 
• 1 paid charity volunteering day per year 
• Option to buy/sell up to an additional 3 days leave per year 

 Family matters: for the special moments 🏠 

• Enhanced maternity, paternity or shared parental leave 
• 2 days off for your wedding upon joining, and up to 5 days after 2 years' service 

Financial wellbeing 💸 

• Auto-enrolled salary sacrifice pension scheme  
• Life assurance 
• Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure 
• Cycle to work scheme 

 Recognition 🌟 

• Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success 
• Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition  
• Long service awards