Trainee Sales Consultant (Telco)

Role: Trainee Sales Consultant
Salary: £24,000 basic + OTE up to £35k
Location: London (Liverpool Street)

About Bionic:
At Bionic, we’re on a mission to make it radically easier to run a small business. As the UK’s leading business comparison and switching service, we help thousands of small and medium-sized businesses save time and money on essentials like energy, broadband, insurance, and finance.

We combine smart technology with real human support to match our customers with the best deals – quickly and effortlessly. That’s why major brands like Compare the Market, Uswitch for Business, and MoneySuperMarket trust us to power their business energy switching services.

About the Role:

As a Trainee Sales Agent, you will be the initial point of contact for our customers at Bionic, within our telecommunications team. You will engage with small business owners who’ve submitted an online enquiry - such as hair salons, charities, retail shops and cafes. Your job is to reach out quickly, confirm their details, and determine if we can help them find a better deal on their business essentials, before passing the lead onto our expert sales closers.

Day-to-Day Responsibilities:

• Contacting customers who have submitted a real-time website inquiry
• Verifying customer information and assessing if we can assist them
• Transferring qualified customers to the relevant sales agents within Bionic
• Maintaining call records and noting important information on our Salesforce platform
• Always delivering exceptional customer service
• Working towards weekly and monthly targets and KPI's

What We’re Looking For 

We’re not looking for experience – we’re looking for potential. If you’re passionate about developing a career in sales and eager to learn, we’ll give you everything you need to succeed. Ideal candidates will be:

• Passionate about building a long-term career in sales

• Target-driven, self-motivated, and eager to hit goals
• Excellent communicators – confident with verbal, written, and active listening skills
• Resilient and able to stay focused under pressure
• Ability to work at a fast pace and handle multiple calls per day
• Punctual, reliable, and committed to doing your best every day
• Open to coaching, feedback, and continuous development

Why Join Bionic?

• Full training and continuous development, option to explore apprenticeships and further education opportunities

• Opportunities to grow and thrive within a fast paced, high-energy company

• Collaborate with a friendly supportive team who care about what they do

• Help real business owners save money, and make better decisions for their business

The Interview Process

• One way video submission to find out more about your experience and interest in the role

• 30-minute teams call interview with a member of our Talent Acquisition Team

• Final stage interview in office to meet with our hiring managers

About Bionic:

Bionic has over 600 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. 

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.

Benefits:

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. 

Enhance your health & wellbeing 🌱 

• Private healthcare cover 
• Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies 
• Eyecare scheme 

Taking time away from work 🏖️ 

• 25 days annual leave, increasing with tenure 
• 1 paid family & religious day of leave per year - following successful probation period 
• 1 paid charity volunteering day per year 
• Option to buy/sell up to an additional 3 days leave per year 

 Family matters: for the special moments 🏠 

• Enhanced maternity, paternity or shared parental leave 
• 2 days off for your wedding upon joining, and up to 5 days after 2 years' service 

Financial wellbeing 💸 

• Auto-enrolled salary sacrifice pension scheme  
• Life assurance 
• Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure 
• Cycle to work scheme 

 Recognition 🌟 

• Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success 
• Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition  
• Long service awards