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MetLife

Third Party Activation Integration Manager

Posted 2 Days Ago
Remote or Hybrid
Hiring Remotely in United States
Mid level
Remote or Hybrid
Hiring Remotely in United States
Mid level
Leads third-party API integration initiatives from discovery through production launch. Translates business and partner needs into integration requirements, implementation plans, and delivery milestones. Coordinates API development, partner onboarding, operational readiness, governance, risks, and dependencies across internal teams, IT, vendors, and external partners. Serves as the primary contact for connectivity initiatives and ensures successful transition to ongoing support.
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Description and Requirements
The Team You Will Join
Join the nation's largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife's Group Benefits team, you'll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today's employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.
The Opportunity
The Integration Manager, Third Party Activation is responsible for leading the delivery of API integration initiatives with external partners. This role serves as the primary point of accountability for translating business and partner needs into clear requirements and driving execution from discovery through production readiness.
The Integration Manager partners closely with stakeholders across Group Benefits, Information Technology, and third-party organizations to develop project plans, prioritize development efforts, and ensure operational alignment. Success in this role requires strong project leadership, effective stakeholder management, and the ability to deliver complex initiatives in a fast-paced, growth-oriented environment.
Eligible candidates should be prepared to work East Coast business hours.
Key Responsibilities
  • Lead third-party API integration initiatives from discovery through development, pilot, and go-live, ensuring delivery aligns with business objectives and partner commitments.
  • Define and document business requirements, implementation approaches, and project plans that support scalable, repeatable integration solutions.
  • Oversee execution across multiple workstreams, including API development, operational readiness, and partner onboarding, ensuring risks, dependencies, and milestones are actively managed.
  • Manage project governance, prioritize development efforts in partnership with IT, track progress against plans, and escalate issues as needed to ensure timely delivery.
  • Develop and maintain strong working relationships with external partners, serving as the primary point of contact for connectivity initiatives through production release and general availability.
  • Coordinate across internal business teams, technology partners, and external vendors to ensure alignment, clear communication, and successful transition to ongoing support.

Required Qualifications
  • 3-5 years of related experience in group insurance, benefits administration, or HCM ecosystem. managing similar projects,
  • Proven ability to translate business and partner needs into clear, actionable integration requirements, with strong project and stakeholder management skills and experience leading cross-functional initiatives.
  • Strong written and verbal communication skills, including experience engaging with external partners, and the ability to manage multiple priorities and deliver results in a dynamic environment.
  • Ability to select appropriate approved AI tools, develop strong prompts for effective outputs, and integrate AI into workflows while maintaining ownership of decisions and final deliverables.
  • Bachelor's Degree at minimum.

Preferred Qualifications
  • Experience leading API integrations or technology-enabled third-party partnerships, with familiarity in data exchange models, implementation governance, and operational readiness planning.
  • Experience working with Benefits Administrators, HCM platforms, or HR technology providers.
  • Background in project management, product operations, or technology delivery roles.

The expected salary range for this position is $100,000 - $142,900 . This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife's U.S. benefits, please click here .
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.

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