Coordinates technology department operations, including budgets, supplier and contract activity, leadership meetings, communications, governance, reporting, vendor relationships, and cross-team initiatives. The role supports technology leaders by monitoring risks, actions, dependencies, and financial performance while identifying operational improvements and maintaining relationships across Technology, Finance, HR, and external stakeholders.
We are looking for a Technology Operations Analyst to join a Lloyd’s of London insurer. Sitting within the Engineering, Product & Delivery function, you will provide hands-on operational support to the IT department, looking after purchase orders, financial tracking, contract administration and planning activities so that technology leaders can focus on strategy, people and delivery.
This is a great opportunity for someone who enjoys the detail of keeping a department organised, likes working with a broad range of stakeholders and wants a varied, practical role at the heart of a technology team within a well regarded insurer.
Key Responsibilities
- Raise and receipt purchase orders, ensuring goods and services are logged accurately and on time
- Track departmental spend against budget and forecasts, keeping records up to date for leadership and Finance
- Administer supplier and consultancy contracts, including renewals, documentation and key dates
- Process invoices and resolve queries with suppliers, Finance and Procurement
- Support planning activities for the department, including budget cycles and resource tracking
- Organise leadership meetings, town halls, away days and other departmental events
- Coordinate internal communications and announcements across the function
- Maintain trackers and produce regular reporting on spend, suppliers and actions
- Act as the first point of contact for vendor queries and external requests
- Build strong working relationships with colleagues across Technology, Finance, Procurement and HR
Requirements
- Experience in an operational, procurement or business support role
- Hands-on experience with PO raising and receipting, invoice processing and financial tracking
- Exposure to contract administration and supplier management
- Strong organisational skills, with the ability to manage a high volume of day-to-day tasks accurately
- Clear and professional communication skills, both written and verbal
- Confident working with stakeholders at all levels of the organisation
- Strong Excel skills and comfort using finance, procurement and collaboration tools
- Exposure to insurance or the London Market would be beneficial but is not required
Benefits
Salary: up to £40k
Length: Permanent contract
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