Technical Writer
Oxford, UK (Hybrid)
At Oxford Nanopore Technologies, we're transforming how the world analyses DNA and RNA. Our unique nanopore sequencing technology enables real-time analysis, from handheld devices to population-scale sequencing, helping researchers and clinicians unlock insights faster than ever before.
Our mission is simple but ambitious: to enable the analysis of any living thing, by anyone, anywhere.
We're looking for an experienced Technical Writer to join our Product Management team and play a key role in delivering clear, compliant and customer-focused documentation for our innovative sequencing devices.
The Role
As Technical Writer, you'll take ownership of the documentation portfolio for Oxford Nanopore's sequencing devices throughout the product lifecycle. This role sits within a regulated, change-controlled environment and is responsible for producing and maintaining documentation that supports both customers and regulatory compliance activities across our research-use-only, regulated and diagnostic products.
Working closely with Engineering, Product Management, Quality, Regulatory Affairs, R&D and Commercial teams, you'll ensure documentation is technically accurate, compliant with relevant quality processes and delivered in line with product release timelines. You'll play a critical role in supporting both customer success and external compliance requirements, requiring exceptional attention to detail and a strong understanding of controlled documentation practices.
This is an excellent opportunity for someone who enjoys working at the intersection of science, technology and communication and wants to make a tangible impact on cutting-edge products used around the world.
What You'll Be Doing
You'll be responsible for creating, maintaining and continuously improving a range of technical documentation, including:
- User manuals and technical specifications for sequencing devices
- Quick Start Guides
- IQ/OQ/IPV documentation
- Safety and regulatory documentation
- Preventative maintenance and device health check documentation
- Store catalogue content
In addition, you'll:
- Partner with Engineering, Product Management, Product Development, Quality, Regulatory Affairs and customer-facing teams to understand products and customer workflows
- Produce and maintain documentation within a controlled quality management environment
- Ensure documentation is accurate, compliant and delivered in line with product release timelines
- Support documentation activities required for regulatory, compliance and external audit purposes
- Manage document updates through formal change-control processes
- Contribute to improving documentation standards, processes and best practices
- Support usability testing of written content alongside our UX team
- Work with our content management system and a range of content creation and editing tools
About You
We're looking for someone with a strong technical background and experience producing documentation for complex products within a regulated or quality-managed environment. You'll be passionate about creating high-quality documentation that supports both customers and compliance requirements.
Essential Experience
- Degree in Engineering, Biomedical Engineering, Physics, Chemistry, Life Sciences or a related technical discipline
- 3+ years' experience writing technical documentation for scientific instruments, laboratory equipment, medical devices or other regulated products
- Experience working within a quality-managed and change-controlled environment, such as ISO 9001 or ISO 13485
- Experience producing documentation that supports regulatory, quality and compliance requirements
- Exceptional written communication skills and the ability to simplify complex technical concepts
- Outstanding attention to detail and organisational skills
- Strong stakeholder management and collaborative working abilities
Desirable Experience
- PhD in a relevant scientific or engineering discipline
- Experience supporting products requiring electrical safety, EMC or regulatory compliance documentation
- Experience working closely with Quality and Regulatory Affairs teams
Why Oxford Nanopore?
You'll join a pioneering company where innovation, collaboration and scientific discovery are at the heart of everything we do. You'll have the opportunity to work with industry-leading technology, contribute to products that are advancing research and healthcare globally, and help shape how we communicate complex technology to audiences around the world.
If you're passionate about technical communication and want to help make breakthrough sequencing technology accessible to customers worldwide, we'd love to hear from you.
Apply now and join us in redefining what's possible in genomics.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
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Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.
