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The TJX Companies, Inc.

Technical Specialist

Posted Yesterday
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In-Office
50136, Florence, Toscane
Mid level
In-Office
50136, Florence, Toscane
Mid level
Assist buyers with product quality, packaging, and size standards. Resolve quality issues and merchandise orders for multiple markets. Build vendor relationships, conduct inspections, and document problem resolutions.
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TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

JOB SUMMARY

Working out of a TJX satellite office, to assist buyers from initial sample, to final sign off. To monitor and resolve product quality issues and merchandise orders for the U.S., Canada and Australia divisions. Ensure overall quality, packaging and size standards are maintained. Authorizes pre-production and production merchandise and resolves issues through proper channels. Ensure that any upgraded safety/labeling and packing requirements are communicated to, and understood by the vendor. Merchandise expertise in various product categories in his/her department.

DUTIES AND RESPONSIBILITIES

Collaborates with Buyers to develop a full implementation of product quality, value and design.  Identifies quality issues by receiving pre-production and production samples from vendors. Gains understanding of products by visiting factories or stores. Establishes and maintains a system to request, receive and respond to all production sample inspections in a timely manner ensuring all final quality checks and final sign off for pre-production/production samples are made.

Establishes and fosters relationships with the vendors to maintain regular and effective communication efforts. Pro-actively prevents quality problems by establishing a system to inform problematic vendors that all items will be tested for weight, construction, shrinkage, etc. Ensures all safety and labeling regulations are followed.

Interacts with Buyers and DVP, Market Managers to identify and manage a system to track incentive purchases, production updates and quality concerns. Travels to vendor warehouses to “spot” check quality standards on incentive purchases prior to shipment. Develops and conducts informational and training sessions with the Buying and Sourcing teams. May accompany the buyer on market trips.

Documents all problematic purchases and their subsequent resolutions and elaborates periodically reports for assigned products and shares the reports with Senior Management.

Takes ownership for becoming knowledgeable and current on TJX standards, initiatives and industry practices for designated product categories.

Special projects as assigned or directed by the business.

Address:

Location:

EUR Italy Buying Office

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