Technical Services Graduate Internship

Posted 18 Days Ago
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Windsor, Berkshire, England
Hybrid
1 Years Experience
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
Our products have received global industry recognition from Forrester, Gartner and KLAS Research.
The Role
Join a Technical Services Graduate Internship at InterSystems UKI, where you will learn to configure and troubleshoot PC hardware, support Apple devices, and provide excellent internal customer service. Training provided in system administration skills and software installations.
Summary Generated by Built In

InterSystems UKI have a new Graduate Intern opportunity working within an experienced Technical Services team.  This 6 to 9 month paid contract offers a fantastic opportunity to learn how a fast-paced global software business ensures that their hosted and managed services remain available, fast and secure at all times.

This is a full time role based at our office in Windsor, Berkshire and would suit an Information Technology or Computer Science Graduate.

Responsibilities include:

  • Learning how configure, maintain and troubleshoot PC hardware (Windows and Apple) in a process driven ITIL compliant environment
  • Learning how to manage stakeholders and provide excellent internal customer service
  • Learning about the elements of good system administration skills, focusing on Microsoft Windows Server 2016/2019/2022, Active Directory
  • Learning to support Apple devices MacBooks / iPads in an enterprise environment
  • Learning to configure/reconfigure computers for all employees, including software installations, network configurations, hardware integration, final testing, and migration of users’ old data onto the newly built system
  • Assisting with installing software on internal PCs as needed by various InterSystems departments Assisting with reporting
  • Generally supporting the Technical Services team

InterSystems is willing to provide training in all the above areas, but you would already need to be proficient in MS Office, specifically Word and Excel, and have strong written English language skills.  Some development and/or scripting experience would be of value.

This is a fantastic opportunity join a highly successful global software business and take your first step into an exciting career in technology.

Qualifications:

  • This role is intended for recent or soon to be graduates from a Bachelor’s, Master’s
  • Interdisciplinary academic work in IT, Computer Science or Engineering subjects preferred
  • Eligible to work in the UK without requiring visa sponsorship.
  • Demonstrated initiative through academic excellence, extracurricular, or work experiences
  • Collaborative team mindset.
  • Flexible demeanour in an ever-changing work environment

This is a 6 to 9 month paid contract, starting anytime during the year. It's a full time role based at our Windsor office 5 days per week.  After the program there is a possibility for a full-time permanent role. 

As an equal opportunities employer, InterSystems does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our organisation.

About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world’s most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.

Top Skills

Active Directory
MS Office
Windows Server
The Company
Windsor
1,800 Employees
Hybrid Workplace
Year Founded: 1978

What We Do

InterSystems has been the information engine behind the world's most important applications in healthcare, business and government for over 40 years. Our software products provide advanced data management, integration, and analytics technologies used daily by millions of people in 80+ countries.

Why Work With Us

Because we are a highly profitable, privately-held software company, we place our clients first in everything we do. We value intellectual curiosity and a relentless desire to outperform competitors. With many MIT and Ivy League alumni, along with experienced subject matter experts, you will work with the best of the best.

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InterSystems Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
Edinburgh, Scotland, UK
Windsor, London, UK

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