Legora Logo

Legora

Technical Delivery Manager - Milan

Reposted 13 Days Ago
Be an Early Applicant
In-Office
Milan
Entry level
In-Office
Milan
Entry level
Lead end-to-end technical customer implementations from kickoff through go-live and post-rollout support. Configure SSO, document management system integrations, and API connections; manage testing, documentation, rollout execution, monitoring, and stakeholder communications. Provide technical training, troubleshoot enterprise issues, coordinate with Sales, Engineering, and Customer Success, and relay implementation insights to Product and Engineering.
The summary above was generated by AI
About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

The Role
As a Technical Delivery Manager at Legora, you will play a central role in ensuring customers successfully deploy, integrate, and adopt our AI-native platform. You'll lead end-to-end technical implementations, act as the primary technical point of contact, and shape how seamlessly new customers go live and scale within Legora.

 

What You'll Be Doing

  • Lead integration projects from kickoff through go-live, owning technical documentation, test plans, and rollout execution to ensure on-time, high-quality delivery

  • Serve as the dedicated technical point of contact during implementation and early adoption, including proactive monitoring and regular stakeholder updates through go-live and the post-rollout period

  • Configure and support customer environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments), and API-based connections

  • Provide dedicated post-rollout technical support for enterprise clients, troubleshooting advanced issues and driving high customer satisfaction

  • Coordinate across Sales, Engineering, and Customer Success to align on requirements and ensure a smooth rollout experience

  • Deliver technical training and guidance to customer teams on configuration, workflows, and best practices

  • Feed insights from delivery projects back to product and engineering to improve future implementations

Who You Are

  • Proven experience in technical delivery, implementation, or a similar customer-facing technical role

  • Strong hands-on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs)

  • Excellent project management skills with a structured, proactive approach to managing multiple parallel projects

  • Able to translate technical concepts clearly for non-technical audiences

  • Strong communicator who builds trusted relationships across customer and internal teams

  • Comfortable working autonomously in a fast-paced, high-growth environment

  • French language proficiency is an advantage, though not a requirement for this role

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Legora London, England Office

6 Saint Andrew Street, London, England, United Kingdom, EC4A 3AE

Similar Jobs at Legora

Yesterday
In-Office
Expert/Leader
Expert/Leader
Artificial Intelligence • Legal Tech • Software
Lead and build Legora’s Legal Engineering function in Italy. Hire and develop Legal Engineers and Team Leads, establish operating standards, oversee strategic enterprise engagements, translate legal problems into AI-powered workflows, and partner with commercial, product, and engagement teams. The role owns team performance, client relationships, market strategy, reusable delivery playbooks, and thought leadership on AI and legal work. It requires executive communication, legal-sector expertise, commercial judgment, and leadership from Legora’s Milan office.
Top Skills: Enterprise SoftwareGenerative AiLegora Ai Workspace
13 Days Ago
In-Office
Junior
Junior
Artificial Intelligence • Legal Tech • Software
Support SMB legal clients across EMEA through onboarding, pilots, adoption, demos, training, and workflow configuration. Evaluate outputs, refine standard use cases, capture product feedback, document best practices, and manage discrete workstreams. The role requires translating effectively between lawyers and technologists while helping clients achieve rapid, repeatable value from an AI-native legal platform.
Top Skills: Ai ToolsPrompt Engineering
13 Days Ago
In-Office
Senior level
Senior level
Artificial Intelligence • Legal Tech • Software
Manage the full B2B sales cycle for legal customers in Milan, build relationships with decision-makers, deliver product demos, collaborate with product and engineering, and document scalable acquisition and account management strategies.

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account