Talent Coordinator FTC

Our Mission

We’re not your average benefits platform – we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers.

Our mission is clear: to build a world where everything works at its best, ensuring every employee gets the support they need to thrive—both at work and beyond.

Your Mission

As Talent Coordinator at Ben, you will support the delivery of a high quality hiring process by managing candidate pipelines and coordinating interviews across the business. Working closely with the Strategic Talent Business Partner, this role ensures the recruitment process runs smoothly, candidates receive a great experience, and hiring teams stay organised and responsive.

This is an excellent opportunity for someone early in their talent or people career who is highly organised, has excellent communication skills, is detail-oriented, and enjoys working in a fast-paced environment.

Hiring Team Support

• Ensure interview feedback is submitted promptly and follow up with interviewers where needed

• Coordinate candidate debriefs and support the hiring team in making timely decisions

• Support the Strategic Talent Business Partner with administrative tasks related to hiring processes

Candidate Pipeline Management

• Manage and maintain candidate pipelines within our applicant tracking system (Ashby), ensuring all records are accurate and up to date

• Track candidate progress across interview stages and ensure timely movement through the process

• Monitor application flow and flag any pipeline gaps or bottlenecks
  

Interview Coordination

• Schedule interviews across multiple stakeholders and ensure calendars are aligned

• Coordinate logistics for virtual and in-person interviews
  

• Share interview schedules and materials with both candidates and interviewers
  

Candidate Experience

• Act as a key point of contact for candidates throughout the interview process

• Ensure candidates are well-prepared for each stage, sharing relevant information and guidance

• Maintain clear, professional and timely communication at every stage of the process
  

Process & Organisation

• Maintain strong organisation across hiring processes, documentation and communication

• Help ensure recruitment processes run efficiently and consistently

• Identify opportunities to improve coordination and candidate experience

• Strong organisational and administrative skills with excellent attention to detail

• Confident communicator, both written and verbal

• Ability to manage multiple tasks and priorities in a fast-paced environment

• Highly reliable with strong follow-through and ownership of tasks

• Comfortable coordinating across multiple stakeholders and managing competing schedules

• A proactive mindset and willingness to solve problems and improve processes

Nice to have

• Previous experience in a coordination, recruitment, people, or administrative role

• Experience using an ATS such as Ashby or similar tooling

• Learn how great hiring works – You’ll work closely with our Strategic Talent Business Partner and gain hands-on exposure to how we attract, assess and hire great people across the business.

• See the full picture of hiring in a scaling company – As a ~90-person company growing quickly, you’ll support roles across different teams and experience how hiring works in a fast-moving environment.

• Build a strong foundation for a career in Talent – This role is a great opportunity to develop core skills in recruitment operations, stakeholder management and candidate experience.

• Make a visible impact – You’ll play a key role in keeping our hiring processes running smoothly and ensuring every candidate has a thoughtful, high-quality experience with Ben.

• Help improve how we hire – As we continue building our talent function, there will be opportunities to contribute ideas and support projects that make our hiring processes sharper and more effective.

💳 £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250

🍔 Weekly lunch provided in office so you can spend quality time with the team over some tasty food!

🏖 28 days of holidays a year plus bank holidays

❤️ Comprehensive Private Medical Insurance

💌 Funded Life Assurance cover with the option to voluntarily increase - this also includes an annual health check

🧠 Comprehensive and tailored mental health support and professional coaching through a leading provider

We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing [email protected]. You can learn more about DEI at Ben here.