Supervision & Development Consultant

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role

You will be joining a M&G Advice in a key role Supervising and helping Financial Advisers and Adviser firms develop in a number of ways to improve competence and capability, deliver high quality client outcomes and achieve business goals.

We are looking for you to have experience in building relationships in a business to business environment, regulatory supervision role for self-employed advisers along with coaching and developing advisers and their businesses.

By joining this new team, you can help shape the role going forward along with supporting the change program we have as a business to achieve the exciting growth plans we are all working towards. You will be in a key role to ensure we’re meeting our regulatory requirements and supporting our Advisers to thrive. 

Travel would be on the needs of the advisers you work with along with occasional travel to the regional offices in the UK (London, Edinburgh)

Key Accountabilities for the Role

• Manage adviser segmentation within the Supervision & Development Consultant contact strategy, delivering annual reviews, structured touchpoints, and targeted interventions where required.
• Build Competence and Capability to deliver Good Client outcomes and build foundations for business growth
• Complete and accurately document all supervisory activity, including annual and focused interventions, ensuring robust records are maintained within CRM systems and relevant audit logs.
• Prioritise higher-risk advisers ensuring effective risk identification, management, and mitigation.
• Support adviser-led development activity, ensuring appropriate evidence and documentation is captured.
• Build and maintain strong relationships with Advisers, ARs, and key stakeholders, embedding the M&G engagement blueprint.
• Develop and continuously evolve “Getting to Know You” profiles and business plans, identifying development and growth opportunities and engaging specialist support where appropriate.
• Act as a subject matter expert for your adviser population, supporting delivery of strategic initiatives and identifying those requiring additional support or able to champion change.
• Support implementation and embedding of regulatory, operational, and business changes across adviser businesses.
• Oversee adviser conduct, ensuring alignment with professional, ethical, and regulatory standards while promoting a culture of accountability and integrity.
• Proactively identify and manage conduct or performance issues in line with risk and compliance frameworks.

Key Knowledge, Skills and Experience

• Proven experience in financial services supervision, adviser oversight, or a similar role.
• Strong understanding of regulatory requirements, risk management, compliance and commercial acumen within wealth or financial advice.
• Ability to analyse data and KPI performance to identify trends and drive improvements.
• Strong stakeholder management and relationship-building capability.
• Excellent organisational and documentation skills, with a focus on maintaining clear audit trails.
• Effective communication skills, with the ability to coach, influence, and challenge constructively.
• Ability to manage competing priorities and deliver structured oversight across a diverse adviser population.

Key Qualifications

• Essential: Level 4 Diploma for Financial Advisers
• Desirable: Supervisory qualification

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.  

• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [email protected]