Strategy & Operations Manager - Categories

Tilt’s mission is simple: Make Commerce Alive.

From static store website builders to impersonal marketplaces, today's ecosystem is aging fast. It was built for transactional experiences, not for the new generation of merchants who grow through attention, community and personality.

In the UK alone, millions of shoppers, from sneakerheads and Y2K girlies to collectors and parents, have signed up to Tilt. Our platform has helped sellers go from zero to £1M+ in earnings, and hundreds more earn above the UK median income.
And we are just getting started.

The Strategy & Operations Manager will lead a set of categories on the Tilt platform, own the P&L and be the go-to expert for your categories within the business. Your key goal will be to identify and execute on how to grow the Tilt platform.

• Be the internal and external leader for growing categories on Tilt

• Build and own the strategy for the categories you own to support their ongoing growth

• Be creative to identify new ways to enable growth for the business

• Use data analytics skills (SQL) to derive insights from projects and drive growth

• Dive into the numbers to assess category growth, success, and areas for improvement, driving continuous iteration

• Lead marketing initiatives such as influencer partnerships/campaigns, to boost brand awareness and attract more buyers

• Work cross-functionally with our Marketing, Product, Engineering, Analytics, and Sales teams to scale the business

• Solve problems quickly, ensuring seller satisfaction and retention.

You must be an ambitious, curious, relentless and no ego problem-solver excited to build the future of shopping. Additionally:

• 3+ years of experience in a fast-paced client-facing role in a high output environments, like management consulting, finance/banking, or a fast-paced tech company

• Success working in cross-functional teams to build creative solutions

• A problem solver at your core, with a strong bias for action and rolling up your sleeves to get the job done

• Strong relationship-building skills – you know how to engage and motivate people.

• A good eye for trends and what sells in live commerce.

• Data-driven mindset – you understand how to track seller performance and spot opportunities.

• Ability to manage multiple sellers & projects without missing a beat.

• Familiarity with TikTok, Instagram Live, or livestream commerce is a big plus.

If you love livestreaming, e-commerce, and helping sellers win, this role is for you! 🚀

• You’ll be joining a mission-driven team backed by world-class investors (TechCrunch)

• You’ll own meaningful systems from day one, with real scope and autonomy

• You’ll work alongside curious, kind, and wickedly smart teammates

• You’ll help redefine how millions of people shop online

Curious what it’s like to work at Tilt? Start here.
Or just download the app on the UK App Store and see for yourself.

• 29 days off, plus UK bank holidays

• Your birthday off, no questions asked

• Share options to become a true stakeholder in our success.

• 3% pension contribution from Month 2 (auto-enrolment)

• MacBook and tech budget to get you set up your way

• Free Deliveroo if you’re working late

We welcome applicants from all backgrounds and experiences, and we’re committed to fostering an inclusive, diverse workplace.

If you don’t meet every single requirement in the job description, please don’t be put off from applying. We value potential and a willingness to learn over ticking every box — your unique perspective could be exactly what we’re looking for.

Let us know if you need any adjustments during the application process — we’re happy to help.