Support operational efficiency and control improvements for the Global Equity Derivatives trading operations. Document processes, analyze root causes, design governance, coordinate change delivery, support audit readiness, and partner with cross-functional stakeholders to implement simplification, automation, and measurable operating model improvements.
Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you support the success of our trading and portfolio management businesses. Be part of a dynamic team where your expertise and development will drive impactful change and innovation.
As part of the Efficiency Strategy team in Global Equities Derivatives Group, you help shape and deliver changes to processes and systems, operational readiness, and continuous improvement. You will partner with operational teams and stakeholders to understand how work is done today, identify risks and inefficiencies, and support changes through to adoption. You will use structured problem solving, clear communication, and sound judgement to help teams align on priorities and deliver outcomes.
Job responsibilities
As part of the Efficiency Strategy team in Global Equities Derivatives Group, you help shape and deliver changes to processes and systems, operational readiness, and continuous improvement. You will partner with operational teams and stakeholders to understand how work is done today, identify risks and inefficiencies, and support changes through to adoption. You will use structured problem solving, clear communication, and sound judgement to help teams align on priorities and deliver outcomes.
Job responsibilities
- Document current-state processes and ways of working, including ownership, decision points, and key controls.
- Analyze process performance and operational issues to identify themes, root causes, and improvement opportunities.
- Design practical governance routines and cadences, including agendas, materials, actions, and follow-ups that drive decisions and accountability.
- Coordinate issue management by tracking actions, clarifying escalation paths, and supporting timely resolution and lessons learned.
- Improve risk and control transparency by helping maintain control inventories, clarifying evidence expectations, and monitoring completion and quality.
- Support audit readiness by organizing evidence, maintaining documentation, and helping teams close gaps in a timely manner.
- Drive clarity in operating model design by helping define roles, handoffs, documentation standards, and measurable outcomes.
- Coordinate change delivery by supporting impact assessments, rollout plans, communications, and adoption tracking.
- Partner with cross-functional stakeholders, for example Finance, Market Risk, Credit Risk, Operational Risk, Legal, and Collateral, to align changes to end-to-end requirements.
- Support simplification and automation by identifying candidates for standardization, helping define requirements, and coordinating testing and implementation support.
Required qualifications, capabilities and skills
- Knowledge of derivatives and hedging products or equivalent expertise in trading services, specifically in order execution and trade settlement.
- Demonstrated aptitude in operations, governance, process improvement, controls, or change delivery in a regulated environment.
- Strong structured problem-solving skills, including the ability to break down ambiguous problems and propose practical options.
- High attention to detail and strong ownership, with reliable follow-through on actions and deadlines.
- Clear written and verbal communication skills, including the ability to explain complex topics in plain language.
- Stakeholder management skills, including the ability to coordinate across teams and manage competing priorities.
- Basic data analysis capability, including comfort using data to inform decisions and track outcomes.
- Technical literacy and willingness to learn tools and automation concepts to improve process efficiency.
- Sound judgement and the confidence to raise risks, ask questions, and challenge constructively when standards are not met.
Preferred qualifications, capabilities and skills
- Experience supporting process improvement initiatives, operating model work, or business architecture documentation.
- Familiarity with change management practices, including rollout planning and adoption measurement.
- Exposure to trading or operations concepts such as reconciliations, confirmations, settlements, or regulatory reporting.
- Familiarity with automation or workflow tooling used to standardize processes and improve controls evidence.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase London, England Office
25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP
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