Strategic Senior Account Manager, Banks

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

Job Description

We’re looking for an experienced Senior Account Manager, who is passionate about the Wise mission – money without borders to join the Wise Platform team in EMEA. You’ll work with our existing bank partners to help them leverage Wise’s infrastructure to offer their customers world class payment service solutions through their own channels.

We’ve launched partnerships globally, with the likes of Monzo, N26 and bunq in EMEA, and today have 80+ global banks and platforms connected and powered by Wise Platform. 

A bit about the role:

You will be a Senior Account Manager within a fast growing Account Management team, responsible for driving growth with our bank partners. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders. 

The role is based in our London office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development.

Your mission: 

• Work with the Wise Platform team to build, close and deliver a strong pipeline of opportunities within your existing accounts, driving product innovation, revenue and volume growth for Wise.

• Develop and actively manage comprehensive account plans for key banking partners, articulating strategies for expansion and growth.

• Establish strong relationships with your banking partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners.

• Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other.

• Utilise data to pinpoint opportunities and to inform data-driven dialogue with your partners.

• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions as required.

• Collaborate closely with other Wise teams to develop and enhance Wise product capabilities in the bank vertical through new integrated partnership opportunities.

• Develop deep expertise in cross-border payments and show thought leadership on complex topics.

• Work on projects and initiatives to improve our strategy and approach both within the EMEA region and globally, such as helping iterate our product roadmap, pricing strategies, go to market efforts - or anything else that helps drive growth.

A bit about you

• You have 5+ years of experience in an Account Management or Sales role, selling to banks in the payment space.

• You have a track record of successfully growing accounts in the banking space to generate increased revenues.

• You have a good understanding of correspondent banking infrastructure. 

• You’re experienced in building and maintaining relationships with a range of stakeholders of all sizes – from CEOs, to head of payments, network managers and product managers. 

• You’re hands on, not afraid to roll-up your sleeves, lead partner calls, listen to their feedback and work with the wider team on devising a plan to achieve meeting partners’ expectations, whilst achieving our objectives.

• You’re into the details - you get close to deals and understand where we can really invest to have the biggest impact.

• You’re as comfortably technically - helping a partner solution the best way to use Wise Platform as you are discussing commercial and legal terms.

• You are passionate about high growth businesses and have a desire to contribute significantly to our overarching Wise Platform mission.

Some extra skills that would be awesome

• You have experience with domestic and cross-border payment systems (SEPA, FPS, SWIFT and other local market payment schemes).

• You’re familiar with the banks and financial services landscapes in EMEA and understand how cross border payments works for them today.

• You’ve worked in a high growth payments technical environment previously. 

 A bit about Wise Platform: 

Wise is a global technology company building the best way to move money around the world. Wise Platform is Wise - but for banks, large businesses and other major enterprises. 

We allow our partners to embed the best way to send, receive and manage money internationally into their existing infrastructure, creating value for their business and customers.

Over the past decade, Wise (formerly known as Transferwise) has built a global payments infrastructure that has revolutionised how money moves around the world. Now, thanks to Wise Platform, other companies can gain access to our industry-leading, reliable service seamlessly. 

We save partners time and money by allowing them to deploy new products and services to customers seamlessly, helping them to speed up innovation and serve, retain, and grow their customer base. 

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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