As our next Strategic Account Manager, you’ll play a key role in helping us build the UK’s go-to home improvement marketplace. From driving revenue through smarter product adoption to helping tradespeople grow on the platform, your work will help millions of homeowners find the right tradesperson for the job, fast, fair, and without the faff.
Forget long lists, here’s what you’ll actually spend your time on:
Selling - run a proactive outbound sales motion to upsell revenue through the adoption and optimisation of Checkatrade’s diverse suite of products
Strategic planning and execution - develop robust monthly action plans for your portfolio with deep knowledge of your accounts’ performance goals/challenges
Inbound issue resolution and mitigation - run internal investigations and proactively identify and problem solve to remove blockers to trade growth on the platform
Relationship and credibility building - build high-trust, credible relationships through frequent touch points and strategic support for accounts
It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
A hybrid hunter/farmer mindset, motivated by hitting short-term targets while building long-term value
Resilience. You stay focused and keep moving, even when things don’t go to plan
A strong sense of ownership over your portfolio, performance, and commercial outcomes
A collaborative, people-first approach. You build relationships that make people want to work with you
Commercial experience managing a book of revenue, with a track record of driving results
Confidence using CRM and AI tools, or the curiosity to pick them up quickly
Adaptability, curiosity, and a willingness to learn fast
We believe great work deserves great rewards. Here’s just a taste:
Competitive salary + annual bonus or commission (role dependent)
Employee Share Program
Health, well-being and learning support
Gym membership, Smart Tech Scheme and Cycle Scheme
Birthday/Special day leave
Buy & sell holiday scheme
1 week’s paid charity leave and much more
How we’ll get to know each other:
Screening call with one of our Talent Acquisition Partners
1st stage interview with the Head of Account Management
2nd stage interviews with Senior Stakeholders
Final stage including a case study presentation
If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box.
Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form
About us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
Checkatrade London, England Office
21 Caledonian Road, London, United Kingdom, N1 9GB
