Staff Site Reliability Engineer

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

Job Description

We need a Staff Software Engineer – Site Reliability Engineering to join our mission and help us build a global platform that’s scalable, reliable and secure. 

About the role

The SRE team’ mission is to focus on engineering-wide reliability problems at Wise. We set the reliability standard we expect of our hundreds of microservices to achieve, we do this via libraries, tooling, documentation, consulting and hands-on contribution.

At Wise we expect our Staff engineers to have a deep understanding of the technology we use, an ability to take end-to-end ownership of projects, and mentor and coach other engineers and teams. This role has the potential to improve the experience of every Wise customer by improving our reliability through performance enhancements and greater efficiency of our services.

How we work

We operate on a strong belief in automation, programmatic implementation, and reusable design. We’re looking for people who can step back and think holistically about the ecosystem, but also follow through and help implement the design; drawing on the resources across the rest of the platform tribe.

As we grow, you’ll be working with product and platform teams to tighten the loop between the two, you’ll work to identify potential reliability issues before they impact our customers, and measure our reliability to help teams make data-driven decisions. 

We need to sustain this growth by continuously iterating on the services we run, with a focus on availability, security, and ease of use. We’re looking for a dependable engineer with relevant experience who can evaluate complex requirements and deliver simple solutions to help our teams achieve our mission with speed and confidence. 

What will you be working on?

• Building and maintaining the infrastructure, tooling, and foundation of the technical parts of Wise

• Ensuring we have our services up and running so product teams can work efficiently

• Understanding our customers and the impact our product makes in their lives

• Helping Wise achieve its mission by building on one of the key foundation technology layers at the heart of our platform

What do you need?

• A product engineering background

• Experience writing clean, reusable code in Java or a similar programming language following good practices.

• Experience of Incident Management frameworks and evolving them

• Experience in implementing SRE principles across an organisation,, understand the differences between SLI/SLO/SLAs

• Experience of cloud platforms (e.g. AWS, GCP)

• Experience of containerisation technology and orchestration platforms e.g. Docker, Kubernetes

• Knowledge of architectural concepts such as microservices, service mesh

• You’re passionate about helping others and keen to roll up your sleeves and take ownership to drive company-wide impact

Nice to Have:

• Understanding and knowledge of different tiers of storage

• Experience working in regulated business – PCI etc

• Have experience of capacity planning as well as performance and load testing

• Sysadmin skills in debugging issues with disk, network, app/JVM performance etc.

You get back:

• The ability to choose your own path to success – you’ll have the freedom to define the vision 

• The freedom to have real impact

• The opportunity to inspire teams 

• A fun work environment with social activities and events

• Find out more about our benefits in our London office.

Interested? Find out more:

• How we work – a practical guide

• Wise Vlogs: Omar, Engineering Lead

• The Wise Tech Stack, 2022 Edition.

• Our Engineering career map

• Scaling our Infrastructure; how we make it work

• Wise Engineering – https://medium.com/wise-engineering

What do we offer: 

• Starting salary: £125,000-£155,000 + RSU

• Numerous great benefits in our London office 

Key benefits:

• Flexible working – whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible

• Paid annual holiday, sick days, parental leave and other leave opportunities

• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

#LI-AB3 #LI-Hybrid

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.