Staff Product Designer (Growth)

About the Team

The Growth stream works to improve the customer experience while accelerating business growth. A highly-analytical and data-informed team, we quickly validate our hypotheses through experimentation and turn that information into new features and products. This tight, cross-functional team has several areas of expertise:

• Acquisition — attract the most relevant users
• Retention — engage and empower new users
• Monetization — help users choose and purchase a paid plan to fit their needs
• Community Platforms — build an ecosystem with user-generated content and more

As a part of our Product Design team, you’ll have the opportunity to contribute to our design process, culture, and principles, and maintain and set the standard of design quality. Learn more about the diverse design team and our culture here.

Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 2 days a week in office culture as our baseline. This role can be based out of our Amsterdam, Berlin, London, OR Copenhagen hubs.

About the Role

At Miro, the design team is fully embedded in various product streams while operating as a tight-knit, centralized craft. While our processes are fully consolidated into the product development life cycle, we still enjoy a high degree of ownership and autonomy in our work. We’re striving to find the right balance between visual craftsmanship, user needs, and business goals.

You'll apply a customer-centric approach to complex problem-solving and collaborate with other designers from some of the highest-profile companies in the world. We operate in a fast-paced environment and get to have a direct impact on the millions of users who rely on Miro to collaborate and create the next big thing. 

What you’ll do

• Lead the end-to-end design process, from discovery research to effective problem framing, ideation, co-creation, prototyping, and user testing, into high-fidelity designs that will achieve a high impact on our business goals
• Understand onboarding and adoption strategies, embrace best practices to generate experiments and solutions, and validate these using qualitative and quantitative methods
• Collaborate closely with UXR and analytics to turn insights into high-quality designs. Work with content design & engineering partners to ensure solid implementation in production
• Measure the success of your solutions with the team and iterate on them
• Delight new Miro users through high-quality interaction design and visuals
• Grow our design team by improving design processes and mentoring other Mironeers

What you’ll need

• 8+ years of experience in B2B/SaaS/Enterprise products, a portfolio showcasing Growth design impact, and a track record of mentorship and raising team quality
• To stay on top of product complexity, your work must be highly organized with a keen eye for details whilst maintaining a holistic view of larger user journeys 
• A strong understanding of business and product metrics
• Experience in testing and validating designs using qualitative and quantitative methods
• Ability to drive decision-making across complex projects and multiple teams in fast-paced environments
• Skilled in creating compelling and engaging user experiences through designs that foster desired user actions and conversions
• Ability to articulate design decisions through clear, empathic communication

What's in it for you

• Competitive equity package
• Health insurance for you and your family
• Corporate pension plan
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Opportunity to work for a globally diverse team

We understand that not all candidates will meet every requirement listed above. If you believe you have the skills and experience to excel in this role, we encourage you to apply.