- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Seamless product adoption is the core of the value we provide. In this role, you would be responsible for deeply understanding customer needs and tailoring customized solutions. This often means developing custom services and integrations to connect Rossum with various global customer systems.
What You'll Do:
Translate complex requirements into clear, actionable technical backlogs for our development teams.
Architect optimal designs for custom services and integrations that ensure seamless product adoption.
Contextualize technical decisions by their business impact, ensuring we solve the right problems for our clients.
Identify security risks and ensure all designs adhere to best security practices throughout the delivery process.
Partner across departments and with external stakeholders to ensure alignment on solutions and their impact.
You will be a critical contributor to our integration efforts, helping customers transform their workflows through intelligent automation. You will:
Key responsibilities include:
What You Will Bring to Coupa:
An ex-programmer mindset: You likely want to grow in solving high-level design problems rather than low-level engineering tasks.
A puzzle solver: You love connecting the dots and can communicate your designs so clearly that developers can follow through effectively.
A curious communicator: You excel at asking the right questions to reveal the true source of customer pain points.
UX-sensitive: You always consider how your design decisions will affect the end-user.
Familiar with our stack: While you don't need to be a master of all, familiarity with Python, REST APIs, Flask/Django, PostgreSQL, or Kubernetes is a huge plus.
Our team is full of "geeks and hackers" who love engineering beautiful systems. We’re looking for:
Within 3 Months: You’ll have a deep understanding of our product and own the design for your first custom integrations. You'll gain a deep understanding of our synergy with Coupa Software and our shared roadmap.
Within 6 Months: You’ll be identifying strategic architectural improvements that ensure seamless adoption across diverse client environments.
Within 12 Months: You will be a key influencer in making our platform indispensable for clients worldwide through perfectly tailored solutions.
- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
