Lead infrastructure engineer responsible for designing, deploying, troubleshooting and maintaining enterprise proxy/security gateway infrastructure. Manage stakeholders, improve processes and runbooks, perform advanced proxy troubleshooting, collaborate across IT teams, automate with scripts and Ansible, use SIEM for investigations, mentor team members, and participate in 24x7 on-call rotation.
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Sr. Lead Infrastructure Engineer at JPMorgan Chase within the Corporate Sector – Enterprise Technology - Egress, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities:
- Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management
- Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards
- Provide advanced troubleshooting and support for Proxy issues
- Collaborate with other IT & business teams to align proxy solutions with organizational goals
- Contribute to change management process improvement by building standardized change implementation templates
- Provide technical guidance and mentorship to team members
Required qualifications, capabilities, and skills:
- Formal training or certification on infrastructure disciplines concepts and 8+ years applied experience
- Hands-on experience in installation, migration and decommission suite of Broadcom (erstwhile Bluecoat) devices including Proxy SG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances and Symantec Management Center (SMC).
- Experience with other SaaS based Secure Gateway vendor e.g. Zscaler, Netskope etc
- Ability to build, test and deploy proxy-based security solutions
- Good understanding of network infrastructure, network security concepts and application layer protocols (http/https) and vulnerability mitigation
- Good understanding of REST API and container-based deployment models.
- Understanding of version and revision control practices and procedures.
- Proficient in use of SEIM tools for investigate purposes
- Scripting skills for automation of a Proxy environment and understanding and comfortable working on shell/python scripts and Ansible playbooks.
- Expertise of networking fundamentals including Network topology, VLANs, Routing, Switching, Global/Local Load Balancing and Firewalls.
- Flexible to work off hours and weekends in 24x7 on-call rotation.
Preferred Qualifications, Skills, and Capabilities:
- Self-Starter who can take initiative and has the ability to work independently and collaboratively
- Demonstrated leadership and collaboration skills in a large enterprise environment
- Strong critical thinking and problem solving skills
- Strong work ethic with a results oriented mindset
- Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end to end project delivery
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase London, England Office
25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP
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