SoMe and Community Management Lead

Posted 5 Days Ago
Be an Early Applicant
London, Greater London, England
7+ Years Experience
Gaming • Software • Metaverse
The Role
Lead a team of SoMe and Community Managers, design and implement regional Community Strategies, gather player feedback, improve user engagement, work closely with partners, product, and marketing teams
Summary Generated by Built In

Responsibilities:Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China.
Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world.
Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.
Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world.
We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.

Responsibility:

 Lead a team of SoMe and Community Managers spread across our portfolio of projects, ensuring appropriate resources and support for each project and language.

 Design and implement regional Community Strategies, creating unique optimizations based on unique cultural and linguistic factors.

 Own Community reporting, helping tell the story of both overall community efforts and individual campaigns.

 Gather player feedback and provide rich reporting on player sentiment.

 Improve user engagement through different channels and platforms.

 Work closely with both regional and international partners to satisfy internal stakehold needs and create holistic campaigns in support of partner efforts.

 Work closely with product and marketing team to improve community and country insights.

Requirements:

Qualification:

 Bachelor's degree and above. Native English speaker.

 More than 8 years of community management and operations experience for a digital entertainment brand, ideally in the video game sector.

 Mature and professional team management and leadership

 Good understanding of WEU market trends, know the pop-culture/entertainment/internet market in France in order to build relevant, local content.

 Experience running branded campaigns on major content platforms, especially YouTube and TikTok. You will also be in charge of programme deployment on platforms like Discord and Twitch.

 A real passion for the games industry with genuine interest and knowledge in the mobile games market and ideally a passion for competitive gaming. You will be the voice of our game to the players in your markets, so some experience of speaking at public events is required along with the ability to empathise with the varied needs of different player types.

 Able to communicate and work closely with the Western European team, adapt to different time zones, be able to respond to team requests in a timely manner.

 High levels of initiative, energy, ownership and urgency.

 Valid passport and ability to travel as required.

#LI-RL1

The Company
HQ: Palo Alto, CA
107,879 Employees
On-site Workplace
Year Founded: 1998

What We Do

Tencent uses technology to enrich the lives of Internet users.
Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks.
Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China.
Our financial technology and business services support our partners' business growth and assist their digital upgrade.
We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry.
Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.

Jobs at Similar Companies

SharkNinja Logo SharkNinja

Environmental Manager

Beauty • Robotics • Design • Appliances • Manufacturing
Easy Apply
London, Greater London, England, GBR
3600 Employees

SharkNinja Logo SharkNinja

Senior Marketing Communications Insight Manager

Beauty • Robotics • Design • Appliances • Manufacturing
Easy Apply
London, Greater London, England, GBR
3600 Employees

SharkNinja Logo SharkNinja

eCommerce IT Operations Coordinator

Beauty • Robotics • Design • Appliances • Manufacturing
Easy Apply
London, Greater London, England, GBR
3600 Employees

Verkada Inc Logo Verkada Inc

Enterprise Development Representative - DACH

Cloud • Hardware • Security • Software
London, Greater London, England, GBR
2000 Employees

Similar Companies Hiring

Contentsquare Thumbnail
Software • Marketing Tech • Enterprise Web • Design • Analytics
SG
1800 Employees
Fusion Risk Management Thumbnail
Software • Professional Services
Chicago, IL
273 Employees
GRAIL Thumbnail
Software • Machine Learning • Healthtech • Biotech • Big Data • Artificial Intelligence
Menlo Park, CA
1300 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account