Are you driven by the desire to empower sales teams and create transformative CRM solutions? As a Solutions Engineer, you will spearhead the design, development, and implementation of state-of-the-art CRM and MDM systems, playing a pivotal role in our mission to enhance lives through successful long-term investing. You’ll collaborate with diverse cross-functional teams, lead groundbreaking projects, and stay at the cutting edge of Salesforce development trends and technologies. Join our dynamic team where creativity, collaboration, and continuous learning are not just valued, but celebrated.
Key Responsibilities:
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Lead the design, development, and implementation of robust CRM solutions using Salesforce, including Visualforce, Apex, and Lightning components.
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Implement integration with MDM solutions like Informatica or GoldenSource to improve data quality, enhance customer insights and scale operational efficiency.
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Partner with business analysts and internal teams (e.g., Distribution, Insights & Analytics) to gather requirements and propose effective, scalable solutions
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Oversee CRM solutions for Europe and Asia client groups, ensuring alignment and collaboration with North American teams.
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Drive projects from ideation through to successful delivery, ensuring timelines, quality standards, and business objectives are met.
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Stay abreast of the latest Salesforce trends and technologies, such as Salesforce Financial Services Cloud (FSC), Agentforce, Data Cloud and Salesforce Marketing Cloud and apply this knowledge to enhance solutions.
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Seamlessly integrate Salesforce with other systems and third-party applications to ensure efficient data flow and interoperability.
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Provide expert technical guidance and mentorship to junior team members, fostering a collaborative and growth-oriented environment.
Your background and who you are:
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You possess extensive development experience on the Salesforce platform (at least 7-9 years), demonstrating proficiency in its various tools and technologies.
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You excel at multi-tasking and thrive in both global team environments and independent settings, taking full ownership of your tasks.
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You can seamlessly transition between working autonomously and collaborating with teams, adapting to the needs of each project.
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You are passionate about data, staying updated with the latest CRM technologies, and continuously learning to enhance your skills.
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You approach projects, tasks, and challenges with curiosity, and enjoy sharing your knowledge and discoveries with your colleagues.
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You are a self-starter, keen to proactively learn and apply new knowledge to your work.
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You believe in the strength of diverse teams and value multiple perspectives, fostering an inclusive environment.
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You empathize with your internal clients, frequently immersing yourself in their experience to better understand and serve their needs.
Key Skills and Qualifications:
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Bachelor’s degree in computer science/information technology or a related field (preferred) or an equivalent work experience.
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Proven track record of integrating Salesforce with other systems.
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Salesforce certifications (e.g., Salesforce Certified Platform Developer II, Salesforce Certified Technical Architect) are highly desirable.
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Exceptional problem-solving skills, with the ability to thrive in a fast-paced environment.
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Strong communication and collaboration skills.
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Quick learner capable of producing high-quality code in a dynamic team setting.
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Strong analytical and problem-solving abilities, with keen attention to detail and excellent communication skills.
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Deep understanding of customer experience, with the ability to enhance it through effective CRM solutions.
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In-depth understanding of Salesforce Financial Services Cloud architecture and data model.
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Experience with Salesforce FSC integrations using REST/SOAP APIs with Mulesoft experience highly desirable
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Experience building scalable APIs; microservices experience is a plus.
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Experience with SF mobile and custom mobile applications
Growth Opportunities:
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Opportunities for career advancement and continuous learning.
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Chance to work on challenging and impactful projects.
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Professional development through training and certifications.
In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.
You can learn more about our compensation and benefits here.
* Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.
We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.
What We Do
Since 1931, Capital Group, home of American Funds®, has been singularly focused on delivering superior results for long-term investors using high-conviction portfolios, rigorous research and individual accountability. As of December 31, 2021, Capital Group manages more than $2 trillion in equity and fixed income assets for millions of individual and institutional investors.
Capital Group is a private firm that employs more than 8,000 associates and has offices in Europe, Asia, Australia and the Americas. For more than 90 years, our goal has remained the same: to improve people’s lives through successful investing.
*** We’ve been made aware of an employment scam fraudulently using Capital Group’s name. Please note: Capital Group currently does not offer 100% remote work positions. On average, the interview process can take one to three months to go from resume submission to offer. Financial transactions are never part of the job onboarding process. For your own cyber safety and security, if you suspect fraud, please do not respond to or interact with messages claiming to be from Capital Group. You can also contact [email protected] to verify a job opportunity. ***
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