Manages daily building and facilities operations, including maintenance, cleaning, security, compliance, and contractor coordination. Leads onsite teams, oversees planned and reactive maintenance, conducts inspections, maintains records, responds to emergencies, and supports sustainability initiatives. The role also coordinates with front-of-house teams to minimize disruption and ensure a safe, functional, high-quality experience for members and visitors.
12 Month Maternity Cover
The Role…
At Soho House, the Works Manager ensures that the building and its facilities are safe, functional, and maintained to a high standard for all members and visitors. This role is hands-on and service-driven, balancing technical maintenance oversight with creating a smooth, professional experience for members.
You will lead the onsite maintenance and cleaning teams, manage external contractors, and ensure the property operates efficiently and safely every day.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties…
- Manage the day-to-day operations of the building, including maintenance, cleaning, security, and overall facilities management.
- Supervise and lead the operations and maintenance teams, ensuring tasks are completed efficiently and to a high standard.
- Plan, implement, and monitor Planned Preventative Maintenance (PPM) schedules and reactive maintenance tasks.
- Liaise with contractors, vendors, and suppliers to ensure timely, cost-effective, and quality service delivery.
- Conduct regular inspections and walkthroughs to maintain safety, presentation, and operational standards.
- Maintain accurate records of maintenance activities, work orders, compliance, and asset registers.
- Ensure health, safety, fire, and building regulations are fully complied with at all times.
- Coordinate with community managers and front-of-house teams to minimize disruption to members during maintenance or events.
- Support sustainability initiatives, energy efficiency programs, and waste management practices.
- Respond promptly to emergencies, breakdowns, or urgent issues, providing a professional and effective resolution.
What we are looking for...
- Proven experience as a Works Manager, Facilities Manager, or similar role in a commercial, co-working, or hospitality environment.
- Experience managing teams, contractors, and service providers.
- Excellent organisational, planning, and problem-solving skills.
- Strong communication and leadership abilities.
- Understanding of health & safety, fire safety, and compliance requirements
Soho House & Co London, England Office
London, United Kingdom
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