Jobs at Soho House & Co

Greet members and guests, manage high-volume phone and reservation inquiries, maintain reception and coat check, resolve guest issues, support guest services and train new hires, and keep up-to-date knowledge of club offerings and policies.

The Growth Director, Partnerships is responsible for leading experiential partnerships, expanding global event presence, managing hospitality products, securing new marketing partnerships, and nurturing relationships with top brands, all while ensuring strategic brand growth.

Manage global social content for a six-month FTC: create channel-first content, run Instagram Stories and broadcast channel, coordinate shoots and local teams, track performance analytics, optimise for engagement, traffic and conversions, and maintain a cohesive brand voice.

Provide health, fire and food safety subject-matter expertise across London sites, conduct audits and investigations, create and maintain risk assessments and safe systems of work, ensure statutory compliance, deliver and develop safety training, and support HSS initiatives to drive safety culture and continuous improvement.

Greet members and guests, manage high-volume phone and reservation inquiries, maintain reception area, handle coat check and guest lists, resolve guest issues in real time, support training and communicate member feedback to management while maintaining up-to-date knowledge of club offerings.

The role involves participating in a year-long Management Trainee Programme focused on developing hospitality management skills through hands-on experience, mentorship, and exploration of key operational functions.

Soho House invites interested candidates to submit their CV for future opportunities in various support roles within the Global Support Office.

Lead functional solution architecture for Oracle Fusion Cloud: translate business requirements into designs, define end-to-end processes, lead design workshops, oversee configurations, integrations, data migration, testing, governance, and continuous improvement while engaging stakeholders and managed service partners.

Manage a global infrastructure engineering team and vendor relationships to design, deploy, operate and secure network, server and cloud infrastructure. Split between BAU and projects, ensure delivery on time/budget, document and hand over systems, remediate vulnerabilities, enforce change controls and run quarterly site reviews.

The Senior Analyst will perform financial modeling and analysis for new development projects, prepare investment materials, and coordinate inputs from various teams, supporting strategic decisions and enhancing underwriting standards in a growing environment.

Lead global relationships with Soho House's top 50 corporate brand partners to drive commercial revenue across private hire, bedrooms, travel, memberships and events. Own revenue targets and deliver 30% YoY growth, negotiate high-value agreements, develop strategic account plans, coordinate cross-functional teams, build C-suite relationships, and implement global reporting, KPIs, and client-experience standards.

Lead day-to-day treasury operations for a multinational hospitality group: manage cash positioning, bank accounts, liquidity, risk (FX/interest), debt/facilities, controls, treasury reporting, TMS/automation projects, and a small treasury team while supporting audits and process improvements.

Partner with FP&A and senior stakeholders to deliver commercial and strategic analysis, own trading insights and executive KPIs, build and automate dashboards, develop end-to-end data models and pipelines (dbt), and enable AI-driven self-serve analytics for business decisions.

Lead and manage high-profile member relationships and an Account Management team across Soho House. Own onboarding, billing accuracy, escalations, SLAs, SOPs and personalised member experiences. Collaborate cross-functionally with Events, Partnerships, Operations and Data to deliver service excellence, reporting, churn mitigation and performance improvements. Drive team training, quality monitoring and member retention for luxury, high-net-worth clients.

Lead conceptualisation and delivery of ~100 premium global events yearly, designing distinctive member experiences, managing logistics, budgets, cross-functional teams, vendor partnerships, H&S compliance, reporting, and continuous improvement to drive retention, engagement, and ROI.

Drive high-value membership sales by managing a disciplined pipeline, performing high-volume outreach and 20+ prospect meetings weekly, qualifying prospects, closing sales (target 150/year), and handing off new members to Account Management while reporting pipeline metrics and market insights.

Support risk-based internal audits and enterprise risk management across finance, operations, IT and group functions. Plan and execute control testing (including SOX/ICFR/ITGC), document findings, track remediation, perform fraud assessments, maintain RCMs and KRIs, and prepare reports for senior stakeholders while partnering with process owners to strengthen controls and embed risk practices.