Social Media Manager

Position Summary

Why join our team?
Your role will be within the Digital & Social Media field in the Corporate Marketing team, part of the One Samsung division.
You will act as a champion for the ‘One Samsung’ social media strategy that supports our business divisions including Mobile Experience, TV, Display, Digital Appliances, Brand Marketing, D2C (Direct to Consumer) and CSR teams!
The team’s goal is to make @SamsungUK channels an outstanding destination to experience our brand, culture and products through distinctive content that engages with our audiences and their passion points. This will include:
• Telling a One Samsung story – bringing to life the brand story and benefits of our Samsung ecosystem across Mobile Experience, Visual Display and Digital Appliances
• Cultural resonance – applying a culture-first lens to every piece of content posted on our social channels
• Immersive storytelling – taking our content to the next level by using immersive formats to bring our product stories to life
• Social commerce – pushing opportunities for lower funnel conversion through social commerce
• Reaching and engaging audiences at scale through influencer and partner content

Role and Responsibilities

Your key responsibilities

This role will be key to ensuring gold-standard Local, social-first activity and content plans, whilst also managing delivery of Global content

• Build Social Media concepts (responsible for the strategic approach, plan development and execution, and setting critical metrics / tracking return on investment) and secure agreement from Leadership team

• Develop Social Media campaigns that cut through

• Create the content calendar across campaigns and proactive calendar moments

• Track and map cultural and social micro trends to create reactive moments for @SamsungUK to engage with our audience

• Develop customer-first content and local community activities to drive engagement

• Deep understanding of existing and emerging platforms and how we can demonstrate insights to enhance our social media approach

• Have excitement for and share emerging trends and platform insights

What we need for this role

To be successful, you will possess the following skills and attributes:

• Knowledge of Social Media landscape; including audience behaviours, platforms and influencers

• A passion for cultural trends and conversations

• Acute understanding of what ‘best-in-class’ measurement looks like and social listening that clearly demonstrates business impact

• Fantastic communication skills – you will need to establish relationships both with your agency and internal partners, including Senior business representatives

• Proactive, flexible and adaptable

• Ability to work on multiple projects at the same time, at pace

• Energy, creativity and passion!

What does success look like?

Skills and Qualifications

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week

• Car allowance

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

• Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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