Jobs at Samsung Electronics

Own the EMEA consent and privacy product domain, including roadmap, prioritization, requirements, acceptance criteria, delivery sequencing, testing, and rollout readiness. Translate privacy and regulatory requirements into product specifications while partnering with Privacy, global product, engineering, advertising, data, and measurement teams. Represent regional needs in global roadmap decisions and drive alignment without formal authority. The role focuses on product ownership and technical delivery, not legal compliance, privacy policy, go-to-market strategy, or project management.

Supports Samsung customer experience through satisfaction improvement insights, contact centre KPI monitoring, creation of engaging online support content, and preparation for new product introductions. The role involves communicating across digital, telephone, written, and in-person channels; collaborating with technical teams, suppliers, and partners; prioritising tasks; and meeting deadlines in a fast-paced environment.

Manage advertising client relationships and campaigns across Samsung Ads products, supporting sales teams with campaign strategy, troubleshooting, performance analysis, and recommendations. The role provides service throughout the sales and post-sales lifecycle, maintains client communications, drives repeat bookings and revenue retention, and identifies process improvements in a fast-paced media environment.

Leads a team of Client Solutions Managers supporting Samsung Ads clients and partnering with sales teams to grow revenue. Builds strategic advertiser relationships, advises on campaign strategy, manages campaign delivery, troubleshoots issues, and provides post-campaign analysis and recommendations. The role focuses on exceptional client service, client retention, process improvement, operational efficiency, and increasing advertising revenue.

Own the omnichannel marketing strategy for Samsung mobile and connected products across retail, online, and contact-center channels. Lead go-to-market planning, campaign execution, partner relationships, budget and investment management, post-campaign analysis, market intelligence, and optimization initiatives. Develop annual plans, present insights to leadership, manage stakeholders, and mentor direct reports while driving sell-out performance and strengthening channel execution.