Teams at Samsung Electronics

Own the EMEA consent and privacy product domain, including roadmap, prioritization, requirements, acceptance criteria, delivery sequencing, testing, and rollout readiness. Translate privacy and regulatory requirements into product specifications while partnering with Privacy, global product, engineering, advertising, data, and measurement teams. Represent regional needs in global roadmap decisions and drive alignment without formal authority. The role focuses on product ownership and technical delivery, not legal compliance, privacy policy, go-to-market strategy, or project management.

Supports Samsung customer experience through satisfaction improvement insights, contact centre KPI monitoring, creation of engaging online support content, and preparation for new product introductions. The role involves communicating across digital, telephone, written, and in-person channels; collaborating with technical teams, suppliers, and partners; prioritising tasks; and meeting deadlines in a fast-paced environment.

Manage advertising client relationships and campaigns across Samsung Ads products, supporting sales teams with campaign strategy, troubleshooting, performance analysis, and recommendations. The role provides service throughout the sales and post-sales lifecycle, maintains client communications, drives repeat bookings and revenue retention, and identifies process improvements in a fast-paced media environment.